Released: October 12, 2009

Is Google Voice a phone service?

Source: Leslie Cauley, USA Today

Is Google Voice just another online service — like search or Google Maps — or is it a phone service? That question is at the heart of a new inquiry by the Federal Communications Commission, which sent Google a letter on Friday asking it to explain how the service works.

Google Voice allows consumers to use one Google-issued number for home, office and cell. The free service also transcribes voice mail and offers unlimited free texting.

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