Released: October 13, 2009

Sidekick users see data vanish into a cloud

Source: Rob Pegoraro, Washington Post (Free Registration)

A server meltdown over the weekend wiped out the master copies of personal data—including address books, calendars, to-do lists and photos—accumulated by users of T-Mobile’s formerly popular Sidekick smartphone.

This computing calamity allows Sidekick owners only a faint hope of backing up the information currently on their devices, and none of recovering anything they’d trusted to online storage. And it leaves T-Mobile and the operator of the Sidekick’s data service, a Microsoft subsidiary formerly known as Danger Inc.—oh, the irony!—with serious explaining to do.

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