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Released: March 21, 2013
Simpler way to complain about student loan collections
Source: Ann Carrns, N.Y.Times
Borrowers who run into trouble with their federal student loans should have an easier time filing complaints about private collection agencies that work under contract to the government, a new report says.
The report from the nonprofit National Consumer Law Center said the Education Department has made significant changes to its Web site to simplify its procedure for making complaints. Last year, the center criticized the department for its confusing online process.
Read Full Article: Simpler way to complain about student loan collections
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