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Released: January 25, 2013
Telecoms can’t say how ‘crammed’ charges were billed to phone
Source: Bob Sullivan, NBC News (MSNBC.com) (Free Registration)
Despite years of investigations, congressional hearings and promises from the telecommunications industry, phone bill “cramming” -- the addition of usually small third-party charges without a subscriber's consent -- remains a major consumer headache.
Brett Strauss can attest to that. He purchased an AT&T cellphone for his business that wasn't used for months, but somehow accrued more than $300 in charges for unwanted third-party services that were crammed onto his bill during that period.
Read Full Article: Telecoms can’t say how ‘crammed’ charges were billed to phone
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