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Released: May 19, 2011
Verizon, Sprint tie for first in customer satisfaction
Source: Nathan Olivarez- Giles, L.A.Times (Free Registration)
AT&T's customer-satisfaction rating places the wireless giant in dead last among major carriers, and at its lowest point since shortly before the launch of the original iPhone in 2007, according to a survey. In terms of making customers happy, Verizon and Sprint tied for the top spot among the most popular U.S. carriers, according to the report from the American Customer Satisfaction Index. T-Mobile, which AT&T is in the process of buying, came in third, falling to a five-year low in the ACSI's survey.Read Full Article: Verizon, Sprint tie for first in customer satisfaction
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