Keep the Information Flowing
Small contributions go a long way. Your donation to Consumer Action, a 501 (c)(3) nonprofit, nonpartisan organization, can help us cover the cost of research, writing, and translation of our materials. To keep our services free for those who need them. Select an amount to give.
Released: October 15, 2011
Wireless carriers to alert consumers before exceeding monthly limits
Source: Cecilia Kang, The Washington Post
The Federal Communications Commission and major wireless carriers will jointly announce an industry-led program to warn consumers when they are reaching monthly limits on voice, texting and data services and incurring international roaming fees, according to two people familiar with the plan.
Analysts see the voluntary program as a victory for the wireless industry, which has lobbied against an FCC proposal that would have created a federal rule requiring the companies to help consumers avoid surprises in their cellphone bills.
Read Full Article: Wireless carriers to alert consumers before exceeding monthly limits
Quick Menu
Support Consumer Action
Join Our Email List
Press Menu
Consumer Help Desk
- Help Desk
- Submit Your Complaints
- Frequently Asked Questions
- Links to Consumer Resources
- Consumer Service Guide (CSG)
- Alerts
- Consumer Booknotes
