Publications List

Consumer Action offers a unique collection of multilingual consumer publications in its National Consumer Resource Center (NCRC). In addition to materials written and produced by Consumer Action, the NCRC distributes publications produced by other agencies. The primary activity of the NCRC is to provide free bulk orders of these publications to community-based agencies throughout the country to help them educate and inform their clients on a range of consumer issues. Read our How To Order Publications article to learn more.

A | B | C | D | E | F | G | H | I | J | K | L | M | N
O | P | Q | R | S | T | U | V | W | X | Y | Z

A 

• A Few Facts About Life Insurance: How to Get the Coverage you Really Need
• Administre su dinero con prudencia - Materiales para el taller
• Administre su dinero con prudencia - Presentación en PowerPoint
• Administre su dinero con prudencia - Sígale los pasos (2007)
• Agencia Recaudadora
• Ahorros e Inversiones Exitosos: Como crear un buen ahorro y ayudarlo crecer
• Alerta sobre fianzas
• Algunos consejos sobre el seguro de vida: Cómo conseguir la cobertura que realmente necesita
• Antes de incluir a otra persona en su título de propiedad
• Assistance for Victims of Crime
• Ayuda para las víctimas de la delincuencia

B 

• Bail Bond Alert
• Banking Basics: Checking Account Check List
• Banking Basics: Leader's Guide
• Banking Basics (2007) (Chinese): You Can Bank On It
• Banking Basics (2007): You Can Bank On It
• Banking Basics (2007) (Vietnamese): Các điều căn bản về ngân hàng
• Banking Basics (2007)(Korean)
• Banking Basics (Chinese): Checking Account Check List
• Banking Basics (Korean): Checking Account Check List
• Banking Basics (Russian): Checking Account Check List
• Banking Basics (Vietnamese): Những Điều Nên Biết Về Trương Mục Vãng Lai
• Banking Basics - PowerPoint Training Slides
• Banking Basics - Seminar Lesson Plan Pack
• Banking On Your Investments
• Bankruptcy: Your right to a financial fresh start
• Bankruptcy (Chinese): Your right to a financial fresh start
• Bankruptcy (Korean): Your right to a financial fresh start
• Bankruptcy (Vietnamese): Quyền lợi của bạn khởi đầu lại tài chánh
• Be Careful Where You Get Credit - Powerpoint Slides
• Before You Add Someone To Your Title (2006)

C 

• Cómo elegir un proveedor de servicio telefónico móvil
• Cómo enviar dinero a su país: Consejos para transferir dinero al extranjero
• Cómo Establecer Crédito
• Cómo establecer o reparar su crédito con una tarjeta garantizada
• Cómo evitar el fraude con tarjetas de crédito: Aprenda a protegerse
• Cómo presentar una queja: Guía para resolver quejas
• Cómo proteger su casa de una ejecución hipotecaria
• Cómo Reconocer El Fraude de Tarjeta de Crédito
• Cómo sacarle el mayor provecho a las tarjetas telefónicas prepagadas
• Cómo Crear y Mantener Buen Crédito (2007)
• Cómo hablar con los adolescentes sobre el dinero (2007)
• Cómo obtener el préstamo: Que más le conviene
• California Car Buyer's Bill of Rights
• California Car Buyer's Bill of Rights (Chinese)
• California Car Buyer's Bill of Rights (Korean)
• California Car Buyer's Bill of Rights (Vietnamese)
• California Immigrants and Credit
• California Immigrants and Credit (Chinese)
• California Immigrants and Credit (Korean)
• California Immigrants and Credit (Russian)

D 

• Debt Consolidation: Is It for You?
• Declaración de derechos del comprador de un auto en California
• Definición de términos de bienes raíces
• Deje Atrás El Mal Crédito - Mejore Su Crédito (2007)
• Diga ¡NO! al fraude contra las personas de edad
• Disaster Relief Resources
• Disaster Relief Resources (Vietnamese)
• Discrimination in Housing is Illegal
• Don’t Fall for the Wrong Call (Chinese): Protect yourself against telemarketing fraud
• Don’t Fall for the Wrong Call (Vietnamese): Bảo vệ chính mình đừng bị lừa vì nạn gian lận bán hàng qua điện thoại
• Don't Be Fooled by Misleading 'Credit Repair' Claims!
• Don't Fall for the Wrong Call: Protect yourself against telemarketing fraud
• Don't Fall for the Wrong Call (Korean): Protect yourself against telemarketing fraud
• Don't get ripped off by a bad private vocational school
• Don't Lose Your Home (2006): How to Avoid Home Equity Loan Fraud

E 

• El crédito tributario por ingreso del trabajo
• El mal crédito se traduce en tasas de interés más altas: Cómo evitar préstamos malos
• Elder Fraud : Preventing Senior Scams - Lesson Plan
• Elder Fraud : Preventing Senior Scams - Powerpoint Training Slides
• Elder Fraud Leader's Guide: Recognizing con games that target seniors
• Es su decisión - ¿Le conviene a usted una HMO de Medicare?

F 

• Familias y Tarjetas de Crédito
• Families and Credit Cards
• Families and Credit Cards (Chinese)
• Families and Credit Cards (Korean)
• Families and Credit Cards (Vietnamese)
• Families and Credit Cards - Powerpoint Presentation
• Families and Credit Cards - Training Guide
• Fighting Back Against Housing Discrimination (2006)
• Financiamiento de reparaciones en su vivienda
• Financing Home Repairs (2006)
• Fraud Bingo Game
• Fraudes de Teléfono: Todos Pagamos
• Freeze Your Credit File: Leave ID Thieves Out in the Cold
• Freeze Your Credit File (Chinese): Leave ID Thieves Out in the Cold
• Freeze Your Credit File (Korean): Leave ID Thieves Out in the Cold
• Freeze Your Credit File (Vietnamese): Leave ID Thieves Out in the Cold
• Freeze Your Credit File - Powerpoint Slides

G 

• Get a Car Loan: That's In Your Best Interest
• Get a Car Loan (Chinese): That's In Your Best Interest
• Get a car loan (Korean): That's In Your Best Interest
• Get a Car Loan (Vietnamese): That’s in your best interest
• Get Credit for Your Hard Work: Low income working taxpayers may qualify for the Federal EITC
• Get Credit for Your Hard Work (Chinese): Low income working taxpayers may qualify for the Federal EITC
• Get Credit for Your Hard Work (Korean): Low income working taxpayers may qualify for the Federal EITC
• Get Credit for Your Hard Work (Vietnamese): Low income working taxpayers may qualify for the Federal EITC
• Getting the Best Value from Prepaid Phone Cards
• Giving Yourself Some Credit
• Giving Yourself Some Credit (Chinese)
• Giving Yourself Some Credit (Korean)
• Giving Yourself Some Credit (Russian)
• Giving Yourself Some Credit (Vietnamese)
• Good Credit - Powerpoint Training Slides
• Good Credit - Leader's Guide (2007)
• Good Credit - Seminar Lesson Plan Packet
• Guía para el instructor de California Lifeline: Preguntas y respuestas sobre el servicio telefónico con descuento Lifeline para californianos de bajos ingresos

H 

• Help Your Savings Grow: Leader's Guide
• How to Avoid Becoming a Victim of Insurance Fraud: A Consumer Guide for Asian Americans
• How To Complain: Guidelines for Resolving Complaints
• How to send money home: Tips for transferring money overseas
• How to send money home (Chinese): Tips for transferring money overseas
• How to send money home (Korean): Tips for transferring money overseas
• How to send money home (Vietnamese): Các hướng dẫn để chuyển tiền ra nước ngoài

I 

• ID Theft & Account Fraud: Prevention and Clean Up
• ID Theft & Account Fraud (Chinese): Prevention and Clean Up
• ID Theft & Account Fraud (Korean): Prevention and Clean Up
• ID Theft & Account Fraud (Vietnamese): Phòng chống và dẹp sạch
• ID Theft & Account Fraud - Lesson Plan: Prevention and Clean Up
• ID Theft & Account Fraud - Powerpoint Training Slides: Prevention and Clean Up
• ID Theft & Account Fraud Leader's Guide: Strategies for Prevention and Clean Up
• ID Theft Quiz
• Improve Your Credit - Put Bad Credit Behind You (2007)
• Improve Your Credit - Put Bad Credit Behind You (2007) (Vietnamese): Bỏ lại đằng sau tín dụng xấu
• Improve Your Credit - Put Bad Credit Behind You (2007)(Korean)
• Improve Your Credit - Put Bad Credit Behind You (Chinese)(2007)
• Información Bancaria Básica: Recomendaciones Para Abrir una Cuenta Corriente
• Información bancaria básica - Evaluación de fin de clase
• Información bancaria básica - Presentación en PowerPoint
• Información básica para la microempresa: cómo construir una fundación financiera sólida
• Información bancaria básica - En el banco está seguro (2007):
• Información Delicada: Su vida privada y el historial médico (2008)
• Informes de inspección: lo que usted debe saber antes de comprar una vivienda
• Inspection reports: What you need to know before you buy a home

J 

• Just Say NO! To Senior Scams
• Just Say NO! To Senior Scams (Chinese)
• Just Say NO! To Senior Scams (Korean)
• Just Say NO! To Senior Scams (Vietnamese)

K 

• Keeping Your Bank & Credit Card Accounts Safe from Fraud: A manual for community-based organizations
• Know the Signs of Housing Discrimination (2006)

L 

• La discriminación en la vivienda es ilegal
• La ley de deuda justa
• La Ley Sobre Autos Defectuosos en California: Protección para el Comprador de un Auto Nuevo o Usado
• La lucha contra la discriminación en la vivienda
• La Quiebra: Su derecho a empezar de nuevo
• Las estafas por reparación de crédito: hacen que su dinero desaparezca
• Leave me alone (2008): Your privacy online—and offline
• List of Toll Free Numbers for California Lifeline Service
• Los Inmigrantes de California y el Crédito

M 

• Make Your Money Work For You (2007): Saving to Build Wealth
• Make Your Money Work For You (2007) (Chinese): Saving to Build Wealth
• Make Your Money Work For You (2007) (Vietnamese): Saving to Build Wealth
• Make Your Money Work For You (2007)(Korean): Saving to Build Wealth
• Manage Your Money Wisely - Powerpoint Training Slides
• Manage Your Money Wisely - Seminar Lesson Plan Packet
• Manage Your Money Wisely - Tracking your Money (2007)
• Manage Your Money Wisely - Tracking Your Money (2007) (Chinese)
• Manage Your Money Wisely - Tracking Your Money (2007) (Korean)
• Manage your Money wisely - Tracking your Money (2007) (Vietnamese)
• Managing Your Money - Leader's Guide (2007)
• Micro Business - Leader's Guide
• Micro Business Basics: Building a sound financial foundation
• Micro Business Basics (Chinese): Building a sound financial foundation
• Micro Business Basics (Korean): Building a sound financial foundation
• Micro Business Basics (Vietnamese): Xây dựng nền tảng tài chánh vững vàng
• Micro Business Basics - Powerpoint Training Slides
• Micro Business Basics - Seminar Lesson Plan
• Miracle Cures Can Make You Sick!

N 

• No pierda su casa (2006): Cómo evitar el fraude en préstamos sobre el valor líquido de la vivienda
• No Se Deje Engañar por Declaraciones Falsas de "Reparación de Crédito"
• No se deje engañar por teléfono: Cómo protegerse de las ventas telefónicas
• No se deje engañar por una mala escuela profesional privada

O 

P 

• Pagando sus deudas
• Pasos Hacia Un Futuro Financiero Seguro
• Paying Your Bills - Consumers in Debt Series
• Personal Bankruptcy - PowerPoint Training Slides
• Personal Bankruptcy - Seminar Lesson Plan Packet
• Phone Fraud: We All Pay
• Phone Fraud (Chinese): We All Pay
• Phone Services Leader’s Guide: Questions & Answers About Landline, Wireless and Voice over Internet Protocol (VoIP) Phone Services
• Poor Credit means Higher Interest Rates - How to avoid bad loans
• Poor Credit means Higher Interest Rates - How to avoid bad loans (Chinese)
• Poor Credit means Higher Interest Rates - How to avoid bad loans (Korean)
• Poor Credit means Higher Interest Rates - How to avoid bad loans (Vietnamese)
• Preparar el Presupuesto y Planear: Construyendo un Futuro Mejor
• Preventing Credit Card Fraud: Learn how to protect yourself
• Preventing Telemarketing Fraud: Learn How to Protect Yourself!
• Previniendo el Fraude del Mercadeo Telefónico: Aprenda Cómo Protegerse
• Privacidad y su Informe de Crédito
• Privacy and Your Credit Report
• Programa de seguro de auto de bajo costo de California (2008)
• Protéjase del robo de identidad: ¡Se trata de su buen nombre!

Q 

• Q&A About Financing a Car : Leader's Guide
• Qué significa su puntaje crediticio
• Questions & Answers about Life Insurance: A training manual for community-based advocates
• Questions & Answers About Financial Services: A Guide to Help You Educate Your Clients About the Value of Having a Bank Account
• Questions & Answers About Privacy & Your Credit Report
• Questions & Answers About Secured Credit Cards
• Questions & Answers About Subprime Lending
• Questions and answers about credit card fraud: Training Manual
• Questions and Answers About Home Equity Loan Fraud: CBO leader's guide to accompany 'Don't Lose Your Home: How to Avoid Home Equity Loan Fraud' fact sheet

R 

• Real Estate Terms You Should Know
• Rebuilding Good Credit - PowerPoint Training Slides
• Rebuilding Good Credit -Seminar Lesson Plan Packet
• Rebuilding Your Credit - Leader's Guide (2007)
• Recognizing Credit Card Fraud
• Recognizing Credit Card Fraud (Chinese)
• Recognizing Credit Card Fraud (Korean)
• Recognizing Credit Card Fraud (Vietnamese)
• Recursos de Asistencia en Caso de Desastres
• Robo de Identidad - Fraude de Cuentas: Prevención y reparación

S 

• Sáquele provecho a su dinero - El ahorro es la base de la fortuna (2007)
• Sí puede comprar una casa (2007): El camino hacia su propio hogar
• Saving to Build Wealth - PowerPoint Training Slides
• Saving to Build Wealth - Seminar Lesson Plan Packet
• Saving Your Home from Foreclosure
• Saving your home from foreclosure (Chinese)
• Security Freeze Training Manual: Questions and Answers About Placing, Lifting & Removing a Freeze on Your Credit Report
• Sensitive Information - Privacy and Your Medical Records (2008)
• Sensitive Information - Privacy and Your Medical Records (2008) (Chinese)
• Sensitive Information - Privacy and Your Medical Records (2008) (Korean)
• Sensitive Information - Privacy and Your Medical Records (2008) (Vietnamese)
• Servicio Telefónico California Lifeline - Manual de instrucción
• Servicio Telefónico California Lifeline - Presentación en PowerPoint
• Slammed!: What to do when your long distance service is switched without your permission
• Slammed! (Vietnamese): What to do when your long distance service is switched without your permission
  Quý vị cần làm gì khi dịch vụ điện thoại viễn liên của quý vị bị đổi mà không có sự đồng ý của quý vị?
• State Credit Freeze Chart
• Staying on Track With Credit: How to use credit wisely
• Steps to a Secure Financial Future
• Stop Housing Discrimination In Your Community - Leader's Guide: CBO leader's guide to accompany the 'Fair Housing' series of fact sheets
• Su salud - Cómo sacarle provecho a su HMO

T 

• Talking to Teens about Money (2007)
• Talking to Teens about Money (2007) (Chinese)
• Talking to Teens about Money (2007)(Korean)
• Talking to Teens about Money (2007)(Vietnamese)
• Talking to Teens about Money - Powerpoint Training Slides
• Talking to Teens about Money - Seminar Lesson Plan Packet
• Tarjetas De Crédito: Lo Que Usted Debe Saber
• Telemarketers : Do Not Call: A new way to limit unwanted sales calls
• Telemarketers : Do Not Call (Chinese): A new way to limit unwanted sales calls
• Telemarketers : Do Not Call (Korean): A new way to limit unwanted sales calls
• Telemarketers : Do Not Call (Vietnamese): Một phương cách mới ngăn chận quảng cáo không mời cũng gọi
• Temas De La Vida Real
• The Fair Debt Law - Consumers in Debt Series
• The Keys to Homeownership (2007): You can buy a home
• The Keys to Homeownership (2007) (Vietnamese): You Can Buy a Home
• The Keys to Homeownership (2007)(Chinese): You Can Buy a Home
• The Keys to Homeownership (2007)(Korean): You can buy a home
• True Life Stories

U 

• Understanding Credit Card Costs: Tips on Reducing Finance Charges
• Understanding Debit Cards: Plastic with a difference
• Understanding Your Credit Score
• Understanding Your Credit Score (Chinese)
• Understanding Your Credit Score (Korean)
• Understanding Your Credit Score (Vietnamese)
• Usted decide: Cómo elegir el mejor servicio telefónico para usted
• Usted puede ayudar a combatir el fraude telefónico
• Usted Puede Lograrlo: Cómo Controlar las Deudas y Enriquecerse

V 

• Vendedores telefónicos: No me llamen!: Una nueva forma de limitar las llamadas no deseadas de vendedores

W 

• Watch Where You Get Credit: Not all credit is good credit
• What Asian Americans Should Know About Insurance Fraud: A Training Manual for Community-Based Organizations
• Where Can I Get Credit?

X 

Y 

• You Can Buy a Home - Powerpoint Training Slides
• You Can Buy a Home - Seminar Lesson Plan
• You Can Do It: Managing Debt, Building Wealth
• You Can Do It: Managing Debt, Building Wealth - Leader's Guide
• You Can Help Fight Phone Fraud
• You Make the Call: Selecting the right Phone Services for You
• You Make the Call — PowerPoint Training Slides
• You Make the Call —Training Guide
• You Make the Call (Chinese): Selecting the right Phone Services for You
• You Make the Call (Korean)
• You Make the Call (Vietnamese): Chọn dịch vụ điện thoại thích hợp cho quý vị
• Your new electric choices: Shopping for Electricity in California

Z