Publications List
Consumer Action has built a unique and extensive collection of multilingual consumer education publications. Many of them can be ordered for free in bulk by nonprofit and community-based organizations. Read How To Order Publications to learn more.
Telecom/tv
- ¡Conéctese a California LifeLine y ahorre! (2011): Servicio telefónico con descuento puede ayudarle a su familia a mantenerse en contacto
- ¡Pirateo!: Qué puede hacer si le cambian el servicio de larga distancia sin su permiso
- 2011 California LifeLine - PowerPoint Training Slides
- Cómo elegir un proveedor de servicio telefónico móvil
- Cómo sacarle el mayor provecho a las tarjetas telefónicas prepagadas
- California LifeLine Case Studies
- California LifeLine Public Assistance Programs
- Cell Phone Savvy
- Checking Your Phone Bill
- Choosing a Wireless Plan - Training Curriculum
- Choosing a Wireless Service Provider
- Choosing a Wireless Service Provider (Chinese)
- Choosing a Wireless Service Provider (Korean)
- Choosing a Wireless Service Provider (Vietnamese)
- Choosing a Wireless Service Provider - Backgrounder Guide
- Choosing a Wireless Service Provider - Powerpoint Slides
- Choosing and Using Mobile Devices
- Choosing and Using Mobile Devices (Chinese)
- Choosing and Using Mobile Devices (Korean)
- Choosing and Using Mobile Devices (Vietnamese)
- Connect to California LifeLine and Save! (2011): Discounted telephone service can help your family stay in touch
- Connect to California LifeLine and Save! (2011) (Korean): Discounted telephone service can help your family stay in touch
- Connect to California LifeLine and Save! (Chinese) (2011): Discounted telephone service can help your family stay in touch
- Connect to Lifeline and Save! (2011) (Vietnamese): Dịch vụ điện thoại giá bình dân giúp gia đình quý vị giữ liên lạc
- De paseo por el mundo con su teléfono móvil
- Don’t Fall for the Wrong Call (Chinese): Protect yourself against telemarketing fraud
- Don’t Fall for the Wrong Call (Vietnamese): Bảo vệ chính mình đừng bị lừa vì nạn gian lận bán hàng qua điện thoại
- Don’t Fall for the Wrong Call: Protect yourself against telemarketing fraud
- Don’t Fall for the Wrong Call (Korean): Protect yourself against telemarketing fraud
- Empower U Powerpoint Companion Guide
- Empower U Powerpoint Slides
- Fraudes de Teléfono: Todos Pagamos
- Getting the Best Value from Prepaid Phone Cards
- Learning About Wireless Services - Powerpoint Training Slides
- Learning About Wireless Services - Lesson Plan and Class Activities
- Lifeline Eligibility and Application Worksheets
- List of Toll Free Numbers for California LifeLine Service
- Mercadeo telefónico: Cómo obtener resultados
- No se deje engañar por teléfono: Cómo protegerse de las ventas telefónicas
- Phone Fraud: We All Pay
- Phone Fraud (Chinese): We All Pay
- Phone Services Leader’s Guide: Questions & Answers About Landline, Wireless and Voice over Internet Protocol (VoIP) Phone Services
- Preventing Telemarketing Fraud: Learn How to Protect Yourself!
- Previniendo el Fraude del Mercadeo Telefónico: Aprenda Cómo Protegerse
- Protect Your Phone Records
- Protect Your Phone Records (Chinese)
- Protect Your Phone Records (Korean)
- Protect Your Phone Records (Vietnamese)
- Protect Your Phone Records - Leader’s Guide
- Protect Your Phone Records - Lesson Plan
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