With healthcare access, costs and coverage playing a prominent role in the lives of many, Consumer Action will focus its online 2020 Consumer Excellence Awards and a new, two-day virtual Community Empowerment convening examining the links between medical and financial health. The convening will take place on Sept. 29th and 30th, from 1:30-3 p.m. ET. Convening presented by Walmart.

Our 2020 theme—Health Is Wealth—has been chosen to focus attention on the work of individuals and organizations on the front lines of solutions to the intractable problems that affect the physical and financial health of those living in the U.S. 

Our Consumer Excellence Awards will air over the GoToWebinar platform on Sept. 30 at 3 p.m. ET. (To attend, please register.)

Emcee: Troy Clair (Amazon)

2020 Awardees:

Dr. Jessica Altman, Pennsylvania Insurance Commissioner

  • Guest presenter: Doug Heller (Consumer Federation of America)

Families USA

  • Frederick Isasi, Executive Director of Families USA will accept the award. Guest presenter: David A. Balto (Law Offices of David A. Balto).

Kaiser Health News

  • Elisabeth Rosenthal, Editor in Chief, Kaiser Health News will accept the award. Guest presenter: David Lazarus (Los Angeles Times)

Awards ceremony presented by Amazon.

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DOWNLOAD a flyer about the events.


Commissioner Jessica Altman

Commissioner Jessica Altman

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Families USA

Families USA

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Kaiser Health News

Kaiser Health News

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Commissioner Jessica Altman

Commissioner Jessica Altman

Jessica Altman is charged with regulating the Commonwealth of Pennsylvania’s insurance marketplace, a role that includes educating and protecting consumers, overseeing licensed agents and insurance professionals, and monitoring the financial landscape of companies doing business in Pennsylvania. Commissioner Altman identifies consumer protection and education, and ensuring Pennsylvania’s insurance markets are meeting the needs of consumers, as her top priorities.

Commissioner Altman serves as chair of the Health Insurance and Managed Care Committee for the National Association of Insurance Commissioners (NAIC). She worked previously as chief of staff at the Pennsylvania Insurance Department and at the U.S. Department of Health and Human Services’ Center for Consumer Information and Insurance Oversight, where she developed policy and helped implement the Affordable Care Act. In addition, she served as a policy analyst for the health division of the White House Office of Management and Budget while completing her master’s degree in public policy from the Harvard University John F. Kennedy School of Government. Commissioner Altman also holds a Bachelor of Science degree from Cornell University in policy analysis and management, with a concentration in health care policy.

Families USA

Families USA

Founded in 1981, national non-profit Families USA pursues a nonpartisan mission dedicated to achieving high-quality, affordable health care and improved health for all. Its work, organized and driven by four pillars—value, equity, coverage and consumer experience—is rooted in public policy analysis, movement-building advocacy and collaboration with partners.

Kaiser Health News

Kaiser Health News

Kaiser Health News (KHN), a program of the San Francisco-based Kaiser Family Foundation, is an editorially independent, non-profit news service committed to in-depth coverage of health care policy and politics. Its reporting, published on its own website and by news organizations throughout the country, provides the public with crucial information and updates about our health care system.


JPMorgan Chase

leadership circle

Bank of America
American Express


AT&T | David Balto | National Beer Wholesalers Association | VantageScore Solutions | Verizon


Neil Gendel


Anonymous | Coalition Against Insurance Fraud | CUNA Mutual Group | Cuneo Law | EarnUp | Michael Heffer | In memory of Dorothy Briggs Sherry (1926-2019) | Patricia Sturdevant

sponsorship opportunities

planning committee

Event Chair

Troy Clair, Amazon

Event Committee

Jason Alderman, Fast • Susan Diegelman, AT&T • Sam Jefferies, Drumfire Public Affairs

Daniel Nestel, FICO • Cleo Stamatos, Consultant • Antonio (Tony) Williams, Comcast

past events

Learn more about past years’ events and awardees.


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