Published: August 2017

Caller ID authentication provides protection against illegal and unwanted calls

The Federal Communications Commission (FCC) acknowledges that consumers get an unacceptably high volume of calls that can annoy or defraud. One particularly disturbing category is spoofed robocalls where the caller ID is a fake, hiding the caller's true identity. Consumer advocates applaud the FCC’s rollout of proposed new rules that aim to stop spoof calls and believe implementing caller ID authentication will aid the agency's attempt to curb robocall scams.

There is a wide consensus among experts, industry, and consumer groups that implementing a caller ID authentication system, which will allow callers to verify that their caller ID information is correct, will form the basis for a comprehensive solution to the problem of fraudulent call spoofing. However, the FCC must take additional steps to ensure that this system offers effective protection against illegal and unwanted calls.

 

Lead Organization

Consumers Union

Other Organizations

Consumers Union | Consumer Action | Consumer Federation of America | National Association of Consumer Advocates | National Consumer Law Center, on behalf of its low-income clients | Public Citizen | Public Knowledge

More Information

For more information, please visit Consumers Union.

Download PDF

Caller ID authentication provides protection against illegal and unwanted calls   (RobocallsFCCcallerIDauthentication.pdf)