Action Center


Welcome to Consumer Action’s Take Action Center. Consumer Action offers e-advocacy tools to help you make your voice and opinions heard. The free service allows you to play active role in the political process by finding contact information for your federal and state elected officials, writing to Congress, sending letters to the editor, responding to key legislation and more. If you like our Take Action Center, consider supporting our work.



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National Action

Stop debt collectors from harassing consumers! Act now!

Date: Wed, August 07, 2019

Speak Out

The Consumer Financial Protection Bureau (CFPB) is proposing a new rule governing debt collectors.

The proposed rule does more to protect abusive debt collectors than consumers. But you can remind the CFPB that they are the Consumer Bureau.

Support

National Legislation

S 1389: Loan Shark Prevention Act

Sponsor: Bernie Sanders [D-VT] on 2019-05-19
https://www.govtrack.us/congress/bills/116/s1389

More Info

This bill would protect consumers burdened with exorbitant interest rates on credit cards, payday and other loans by imposing a 15% federal cap.

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National Legislation

S 1826: DO NOT Call Act

Sponsor: Catherine Cortez Masto [D-NV] on 2019-06-13
https://www.govtrack.us/congress/bills/116/s1826

More Info

This legislation would strengthen the penalties for telemarketers, scammers and others who violate the Telephone Consumer Protection Act of 1993 (TCPA). Initiating a robocall without the consent of the individual being called is outlawed under the TCPA.

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National Legislation

HR 2683: Unsubscribe Act of 2019

Sponsor: Mark Takano [D-CA] on 2019-05-10
https://www.govtrack.us/congress/bills/116/hr2683

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The Unsubscribe Act would protect consumers from misleading online marketing that traps them in costly automatic monthly shipments known as a negative-option offers. This bill would force companies to get consumers' explicit permission before charging them.

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National Legislation

HR 1500: Consumers First Act

Sponsor: Maxine Waters [D-CA] on 2019-03-05
https://www.govtrack.us/congress/bills/116/hr1500

More Info

This bill would ensure that the Consumer Financial Protection Bureau (CFPB) is able to fulfill its statutory mission to put consumers first, by restoring and protecting its supervisory and enforcement powers.

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National Legislation

S 867: PROTECT Students Act of 2019

Sponsor: Margaret “Maggie” Hassan [D-NH] on 2019-03-26
https://www.govtrack.us/congress/bills/116/s867

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A bill to improve oversight and accountability of institutions of higher education (particularly for-profit colleges) and protect students and borrowers by codifying the gainful employment and borrower defense rules.

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National Legislation

S 888: Understanding the True Cost of College Act

Sponsor: Charles “Chuck” Grassley [R-OH] on 2019-03-29
https://www.govtrack.us/congress/bills/116/s888

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This bill offers commonsense solutions to create consistency and clarity in financial aid communications (offer letters) to students, particularly with regards to the amount and type of aid offered and the obligations associated with said aid.

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California Action

VOIP phone users deserve basic protections

Date: Tue, August 06, 2019

Take Action

AB 1366 seeks to extend a loophole allowing IP-enabled services like VOIP from state regulation. All voice providers that offer the public the vital link to 9-1-1 must once again be required to provide reliable service and consumer protections, and this bill should be opposed. Consumers should not have to forego basic protections when they choose to use a VOIP phone at home. These protections should include battery backups so that phones work during power failures, the ability of the CPUC to investigate complaints when consumers are overcharged, and LifeLine discounts for VOIP home phones.

Support

National Legislation

S1178: Safety is Not for Sale Act

Sponsor: Edward Markey (D-MA) on 2019-04-11
https://www.govtrack.us/congress/bills/116/s1178

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A bill to require aircraft manufacturers to offer or provide non-required safety enhancing equipment of an aircraft without additional charge to an air carrier.

Oppose

California Legislation

Oppose AB 1366: VOIP phone users deserve basic protections

Sponsor: Lorena Gonzalez on 2019-2-22

More Info

AB 1366 seekd to extend a loophole allowing IP-enabled services like VOIP from state regulation. All voice providers that offer the public the vital link to 9-1-1 must once again be required to provide reliable service and consumer protections, and this bill should be opposed.