English Library

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Library of English Publications, Sorted by Date

Checking Your Phone Bill

Library: English | Checking Your Phone Bill. A brochure describing how to check your monthly phone bill in order to save money and prevent telephone fraud. This publication includes a list explaining the different charges you will probably find on your bill, information about your rights as a telephone customer, and what to do if you have a complaint about your service. Category: Telecom on Apr 01, 2000

 
Miracle Cures Can Make You Sick!

Library: English | Miracle Cures Can Make You Sick!. A fact sheet that explains how to avoid unproven remedies, untested medical products, unlicensed practitioners, and unfounded health claims. Category: Fraud/Scams on Apr 01, 1999

 
You Can Help Fight Phone Fraud

Library: English | You Can Help Fight Phone Fraud. A 16-page guide to help consumers avoid and detect phone fraud, including slamming, cramming, toll fraud, calling card fraud, identity theft and wireless (cell) phone fraud. Lists resources for information as well as reporting phone fraud. Category: Fraud/Scams Telecom on Apr 01, 1999

 
Your new electric choices

Library: English | Your new electric choices Shopping for Electricity in California. Since early 1998, most Californians can choose the company they buy electricity from. This fact sheet contains information about competitive electric service providers and contains tips on how to choose a provider, reasons for switching, and changes in your electric bill. Category: Money Management on Apr 01, 1999

 
Questions & Answers about Life Insurance

Library: English | Questions & Answers about Life Insurance A training manual for community-based advocates. An 8-page manual written to help agency staff answer their clients' questions about life insurance. Category: Insurance on Apr 01, 1998

 
A Few Facts About Life Insurance

Library: English | A Few Facts About Life Insurance How to Get the Coverage you Really Need. A fact sheet that discusses several elements of life insurance: who needs it; how to shop for it; how much coverage one needs; differences between Term insurance and Cash-value insurance; and insurance discrimination. Category: Insurance on Apr 01, 1998

 
Phone Fraud

Library: English | Phone Fraud We All Pay. An illustrated fact sheet that describes what phone fraud is and how you can become a victim. Explains how to protect yourself and how to complain about phone fraud. Category: Fraud/Scams Telecom on Apr 01, 1997

 
Don’t Be Fooled by Misleading ‘Credit Repair’ Claims!

Library: English | Don’t Be Fooled by Misleading ‘Credit Repair’ Claims!. An illustrated fact sheet that describes what a credit report is and how to find out what is in your credit report. Explains how to correct inaccurate information in your report and advises caution with credit repair companies and guaranteed credit claims. Category: Credit Credit Reports/Scores Fraud/Scams on Dec 27, 1996

 
Understanding Credit Card Costs

Library: English | Understanding Credit Card Costs Tips on Reducing Finance Charges. An illustrated fact sheet that explains how finance charges for credit cards are calculated, and shows how to reduce the cost of using credit cards. Includes a glossary of financial terms relating to credit cards. Category: Credit Credit Cards on Dec 27, 1996

 
Collection Agency - Consumers in Debt Series

Library: English | Collection Agency - Consumers in Debt Series. A fact sheet that explains what your rights are when dealing with a collection agency. It describes collection abuse, and answers such questions as whether you can be jailed for not paying a debt and what to do if you are being harassed by a collection agency. Category: Money Management on Apr 01, 1996

 

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