Library: English | Slammed! What to do when your long distance service is switched without your permission.

This brochure explains what to do if you are “slammed” – if your long distance service is switched without your permission. Slamming is prohibited by federal and state law. Includes the new Federal Communications Commission (FCC) consumer protection rules to help you if you’ve been slammed.

Library: English | Banking On Your Investments.

A pamphlet alerting consumers to the fact that investments are not federally insured - even if you buy them at your bank. Topics covered include a new banking law that has radically changed the way banks do business, the benefits and costs of investing, things to consider before investing, protecting your privacy and what to do if you have a problem with an investment.

Library: English | Steps to a Secure Financial Future.

A brochure offering simple, straightforward tips about developing a long-term personal financial plan, setting financial goals, saving seriously, paying for investment advice and keeping track of investment expenses.

Library: English | Don’t get ripped off by a bad private vocational school.

An easy-to-read brochure about private trade schools, federal school loans and what to do if your school closes. This publication includes phone numbers for all state licensing agencies for private vocational schools, as well as helpful contacts at the federal level, including the U.S. Dept. of Education.

Library: English | Keeping Your Bank & Credit Card Accounts Safe from Fraud A manual for community-based organizations.

A manual designed to help staff members of community-based organizations educate their clients about avoiding fraud in banking and credit card transactions. Topics covered include banking on the Internet, avoiding financial scams, identity theft and using ATMs. Includes resources for victims of fraud.

Library: English | It’s Your Health - How to get the most out of your HMO.

A 16-page, illustrated booklet that describes doctor-patient relationships, knowing what is usually covered in HMO plans, standing up for your rights, and how to handle quality-of-care issues. Includes a 17-point coverage checklist.

Library: English | Getting the Best Value from Prepaid Phone Cards.

Prepaid phone cards allow you to pay in advance for telephone calls. Depending on how much the card costs, you receive a specific number of minutes of calling time. As you use the card, the minutes are reduced, until you have used up all the time on the card.

Library: English | Preventing Credit Card Fraud Learn how to protect yourself .

A brochure that describes how crooks steal and use credit cards and card numbers, and also describes how to protect your card and what to do if your card has been stolen.

Library: English | Credit Repair Scams They Make Your Money Disappear.

An illustrated fact sheet that describes what a credit report is and how to find out what is in your credit report. Explains how to correct inaccurate information in your report and advises caution with credit repair companies and guaranteed credit claims.

Library: English | Questions and Answers About Home Equity Loan Fraud CBO leader's guide to accompany 'Don't Lose Your Home: How to Avoid Home Equity Loan Fraud' fact sheet.

A manual for community and consumer advocates working to educate senior, low income and minority home owners about the dangers of home equity loan fraud. Topics covered include home improvements, hiring a contractor, warning signs of fraud and the possibility of losing your home through a home equity loan.