English Library

All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Library of English Publications, Sorted by Date

Disaster insurance and FEMA assistance (Q&A)

Library: English | Disaster insurance and FEMA assistance (Q&A) Questions and answers for homeowners and renters.

This backgrounder, written in Q&A format, answers many questions about renters and homeowners disaster insurance coverage and FEMA programs that help victims recover from disaster-related losses.

Category: Housing Home Repair Housing Insurance Insurance on Jun 26, 2018

 
Disaster Insurance and FEMA Assistance - Seminar Lesson Plan and Class Activities

Library: English | Disaster Insurance and FEMA Assistance - Seminar Lesson Plan and Class Activities.

This downloadable packet guides community educators through a two-hour presentation on insuring your home and belongings against disaster and the ways FEMA helps homeowners and renters recover. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.

Category: Housing Housing Insurance Insurance on Jun 26, 2018

 
Disaster Insurance and FEMA Assistance - PowerPoint Training Slides

Library: English | Disaster Insurance and FEMA Assistance - PowerPoint Training Slides.

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Disaster insurance and FEMA assistance’” lesson plan. The slides provide a visual component to the training that helps to engage learners and improve retention.

Category: Housing Housing Insurance Insurance on Jun 26, 2018

 
Just Say No to Scams

Library: English | Just Say No to Scams A guide to protecting yourself from liars, cheats and crooks.

Scammers cheat unsuspecting consumers out of millions of dollars each year, but there are ways to avoid becoming a scammer’s next victim. This guide will help consumers understand how crooks reel in their prey, recognize and evade scam attempts, and learn about scam prevention and reporting resources.

Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 25, 2018

 
Just Say No to Scams (Quick Tips)

Library: English | Just Say No to Scams (Quick Tips) Quick tips for protecting yourself from fraud.

The Just Say No to Scams “quick tips” sheet provides consumers with the basics of recognizing the signs of a scam, understanding how to protect themselves and knowing where they can learn more.

Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 24, 2018

 
Common Scams: Recognizing and avoiding fraud

Library: English | Common Scams: Recognizing and avoiding fraud.

This compendium of widely perpetrated scams provides details about how common scams are carried out, how consumers can avoid them, and where to report different types of scam attempts. It is intended for use with the “Just Say No to Scams” consumer guide.

Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 23, 2018

 
Just Say No to Scams - Seminar Lesson Plan and Class Activities

Library: English | Just Say No to Scams - Seminar Lesson Plan and Class Activities.

This downloadable packet guides community educators through a two-hour presentation on recognizing and avoiding scams. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.

Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 22, 2018

 
Just Say No to Scams - PowerPoint Training Slides

Library: English | Just Say No to Scams - PowerPoint Training Slides.

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Just Say No to Scams’” lesson plan. The slides provide a visual component to the training that helps to engage learners and improve retention.

Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 21, 2018

 
Job Training Programs Quiz

Library: English | Job Training Programs Quiz.

Use this game to help teach groups of learners about the pitfalls of for-profit job training programs and the advantages of other options.

Category: Fraud/Scams Military/Veterans Student Loans on Feb 28, 2018

 
Micro Business: Preparing for success

Library: English | Micro Business: Preparing for success.

Starting a very small—or micro—business can be the key to long-term professional and financial success. But since many businesses do not make it past the first few years, becoming an entrepreneur is not a decision to make lightly. This guide explains the process of planning and launching a micro business, from estimating costs/earnings and finding funding to identifying legal and professional needs (insurance, bookkeeping, business advice, etc.) and doing business on the internet.

Category: Credit Micro Business on Sep 17, 2017

 

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