All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.
Library: English | Successful Homeownership - Seminar Lesson Plan & Class Activities (English)
This PDF packet provides guidance for teachers and team leaders. The 20-page packet contains a detailed curriculum, classroom activities and take home worksheets.
Category: Foreclosure Housing Buying a Home Housing Insurance Insurance Mortgages on Nov 06, 2008
Library: English | How to Avoid Becoming a Victim of Insurance Fraud: A Consumer Guide for Asian Americans
An illustrated brochure describing the warning signs of insurance fraud, with some concrete steps you can take to avoid becoming a victim. Though written specifically to help Asian Americans, this brochure contains information helpful to all consumers. It details several types of insurance fraud, such as: fake policies, premium fraud, unlicensed agents, unnecessary services, and insurance scams. It also describes how to get your money back and where to complain about insurance fraud.
Category: Auto Lending/Insurance Fraud/Scams Insurance on Apr 01, 2008
Library: English | What Asian Americans Should Know About Insurance Fraud: A Training Manual for Community-Based Organizations
An 8-page, illustrated manual written to help agency staff answer their clients’ questions about insurance fraud. Though written specifically for agencies that work with Asian Americans, it contains information relevant to any consumer’s questions. It includes an appendix listing the insurance regulators for the top ten states with the largest Asian American populations.
Category: Fraud/Scams Insurance on Apr 01, 2008
Library: English | It’s Your Health - How to get the most out of your HMO
A 16-page, illustrated booklet that describes doctor-patient relationships, knowing what is usually covered in HMO plans, standing up for your rights, and how to handle quality-of-care issues. Includes a 17-point coverage checklist.
Category: Insurance on Jun 01, 2001
Library: English | Questions & Answers about Life Insurance: A training manual for community-based advocates
An 8-page manual written to help agency staff answer their clients’ questions about life insurance.
Category: Insurance on Apr 01, 1998
Library: English | A Few Facts About Life Insurance: How to Get the Coverage you Really Need
A fact sheet that discusses several elements of life insurance: who needs it; how to shop for it; how much coverage one needs; differences between Term insurance and Cash-value insurance; and insurance discrimination.
Category: Insurance on Apr 01, 1998
