Library: English | Cell Phone Savvy Training Manual: How to Make Smart Wireless Choices and Avoid Problems

This training manual, written in question-and-answer format, provides trainers with the background they need to answer consumers’ frequently asked questions about choosing, using and managing wireless service.

Library: English | Cell Phone Savvy - PowerPoint Training Slides

Designed to be used in conjunction with the “Cell Phone Savvy Lesson Plan and Class Activities,” this 18-slide presentation not only engages participants visually, it also includes important subject matter information for trainers in the “Notes” section of each slide.

Library: English | Cell Phone Savvy - Lesson Plan and Class Activities

Designed to be used in conjunction with the “Cell Phone Savvy PowerPoint Training Slides,” this packet contains a detailed curriculum for teaching consumers how to choose a wireless device and carrier, understand their wireless service contract, manage their wireless costs and avoid—or resolve—problems. It also includes a 20-question quiz and five case studies, which can be worked on individually or in small groups.

Library: English | Cell Phone Savvy: How to avoid problems with your wireless device and service

This publication provides information on how to avoid problems with your wireless device and service.

Library: English | WirelessED Wireless Device Buying Guide

Just in time for the holidays, Consumer Action releases its WirelessED Wireless Buying Guide.

Library: English | Wireless Service Backgrounder Guide: Questions & Answers About Buying and Managing Wireless Service

This WirelessED training manual can help answer many questions about wireless service, from how to choose a device and a service plan to how to avoid overages and guard your privacy.

Library: English | Roaming the World with Your Phone

Being connected can make an international vacation more enjoyable, and an overseas business trip more productive. Planning ahead will enable travelers to save money on calls and messaging as well as keep their international data charges predictable.

Library: English | Learning About Wireless Services - Lesson Plan and Class Activities

This packet, only available as a PDF file, provides guidance for teachers and team leaders. The 27-page packet contains a detailed curriculum, classroom activities and worksheets.

Library: English | Learning About Wireless Services - Powerpoint Training Slides

The Learning About Wireless Services PowerPoint Training Slides is available for download in the “Download File” section.

Library: English | Empower U Powerpoint Slides

The Empower U PowerPoint training file is available for download in the “Download File” section.