English Library: Telecom

All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

List of Toll-Free Numbers for California LifeLine Service

Library: English | List of Toll-Free Numbers for California LifeLine Service

Useful list of toll-free numbers to give out to consumers while teaching the California LifeLine module.

Category: Internet Telecom on May 15, 2014

 
Connect to California LifeLine and Save! (2022)

Library: English | Connect to California LifeLine and Save! (2022): Discounted telephone service can help your family stay in touch

California LifeLine provides discounts on basic residential wireline (home phone) or wireless telephone or broadband internet service to eligible low-income households. Consumers who qualify for California LifeLine pay a fraction of the regular cost for telephone connection or activation and monthly service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program and what you must do to continue participation.

Category: Internet Telecom Wireless on May 13, 2014

 
Servicemembers and Veterans Financial Empowerment Resource Sheet

Library: English | Servicemembers and Veterans Financial Empowerment Resource Sheet

This 15-page resource guide is designed to help military servicemembers, veterans and their families make ends meet and weather financial crises. The guide details government and non-profit programs that provide financial aid, housing assistance, discounts on essential living expenses, financial counseling, legal advice, job training and more.

Category: Banking Credit Housing Insurance Medical/Healthcare Military/Veterans Money Management Telecom on Jan 28, 2013

 
Cell Phone Savvy Training Manual

Library: English | Cell Phone Savvy Training Manual: How to Make Smart Wireless Choices and Avoid Problems

This training manual, written in question-and-answer format, provides trainers with the background they need to answer consumers’ frequently asked questions about choosing, using and managing wireless service.

Category: Telecom Wireless on Jun 26, 2012

 
Cell Phone Savvy - PowerPoint Training Slides

Library: English | Cell Phone Savvy - PowerPoint Training Slides

Designed to be used in conjunction with the “Cell Phone Savvy Lesson Plan and Class Activities,” this 18-slide presentation not only engages participants visually, it also includes important subject matter information for trainers in the “Notes” section of each slide.

Category: Telecom Wireless on Jun 26, 2012

 
Cell Phone Savvy - Lesson Plan and Class Activities

Library: English | Cell Phone Savvy - Lesson Plan and Class Activities

Designed to be used in conjunction with the “Cell Phone Savvy PowerPoint Training Slides,” this packet contains a detailed curriculum for teaching consumers how to choose a wireless device and carrier, understand their wireless service contract, manage their wireless costs and avoid—or resolve—problems. It also includes a 20-question quiz and five case studies, which can be worked on individually or in small groups.

Category: Telecom Wireless on Jun 26, 2012

 
Cell Phone Savvy

Library: English | Cell Phone Savvy: How to avoid problems with your wireless device and service

This publication provides information on how to avoid problems with your wireless device and service.

Category: Telecom Wireless on Mar 29, 2012

 
WirelessED Wireless Device Buying Guide

Library: English | WirelessED Wireless Device Buying Guide

Just in time for the holidays, Consumer Action releases its WirelessED Wireless Buying Guide.

Category: Telecom Wireless on Dec 09, 2011

 
Wireless Service Backgrounder Guide

Library: English | Wireless Service Backgrounder Guide: Questions & Answers About Buying and Managing Wireless Service

This WirelessED training manual can help answer many questions about wireless service, from how to choose a device and a service plan to how to avoid overages and guard your privacy.

Category: Telecom Wireless on Jul 25, 2011

 
Roaming the World with Your Phone

Library: English | Roaming the World with Your Phone

Being connected can make an international vacation more enjoyable, and an overseas business trip more productive. Planning ahead will enable travelers to save money on calls and messaging as well as keep their international data charges predictable.

Category: Telecom Wireless on Jul 11, 2011

 
 

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