English Library: Internet

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Consumer Action's Publications page.

Savvy Online Shopping: How to resolve a dispute

Library: English | Savvy Online Shopping: How to resolve a dispute

Consumers who shop online sometimes run into problems, from delivery or product issues to billing questions or disputes. This publication explains the steps that online shoppers can take to avoid or resolve these and other problems that might arise.

Category: Consumer Rights Credit Cards Fraud/Scams Internet on Feb 01, 2017

 
Savvy Online Shopping: Tips for trouble-free transactions

Library: English | Savvy Online Shopping: Tips for trouble-free transactions

Online shopping offers all sorts of benefits, but that doesn’t mean it isn’t without potential risks. This publication explains how to reduce hassles by protecting your personal information, making wise choices about where you shop and how you pay, and taking steps to avoid disputes.

Category: Consumer Rights Credit Cards Fraud/Scams Internet on Feb 01, 2017

 
Getting Up to Speed

Library: English | Getting Up to Speed: Broadband internet for low-income households

Today, high-speed home internet service (broadband) is virtually a necessity for everything from finding a job to doing homework. However, many low-income households are at a disadvantage because broadband has been unaffordable for them. This fact sheet explains more about broadband, including its importance, benefits, availability and pricing. It also presents special programs that offer low-income households fast home internet service at a discount.

Category: Internet Telecom on Nov 14, 2016

 
Social Media and Online Video Privacy - Seminar Lesson Plan and Class Activities

Library: English | Social Media and Online Video Privacy - Seminar Lesson Plan and Class Activities

This packet, only available as a PDF file, provides guidance for teachers and team leaders. It contains a detailed curriculum and classroom activities.

Category: Internet Privacy Rights on Oct 13, 2016

 
Social Media and Online Video Privacy - PowerPoint slides

Library: English | Social Media and Online Video Privacy - PowerPoint slides

The Social Media and Online Video Privacy PowerPoint training file is available for download in the “Download File” section.

Category: Internet Privacy Rights on Sep 29, 2016

 
Social Media and Online Video Privacy: Trainer’s manual

Library: English | Social Media and Online Video Privacy: Trainer’s manual

This backgrounder is part of our “Social Media and Online Video Privacy” education and training module. The module also contains two multilingual brochures and a lesson plan with PowerPoint training slides.

Category: Internet Privacy Rights on Sep 29, 2016

 
What’s not to ‘Like’?

Library: English | What’s not to ‘Like’?: Protecting your privacy on social media

Online sharing is a hugely popular pastime. This publication presents the potential risks of oversharing on social media and provides specific tips and tools for participating in social networks while also protecting your privacy and staying safe online.

Category: Internet Privacy Rights on Mar 11, 2016

 
Watch out! Online video and your privacy

Library: English | Watch out! Online video and your privacy

While consumers now have many more options for how, where and when they watch video, they also face new risks to their personal privacy. This publication makes viewers aware of the privacy issues raised by video streaming and video sharing technology as well as what they can do to protect themselves.

Category: Internet Privacy Rights on Mar 11, 2016

 
Put a Lock on It - PowerPoint Slides

Library: English | Put a Lock on It - PowerPoint Slides: Protecting your online privacy

The Put a Lock on It PowerPoint presentation, available for download in the “Download File” section, is designed to be used with the 31-page companion Put a Lock on It lesson plan.

Category: Internet Privacy Rights Technology on Oct 19, 2015

 
Put a Lock on It - Seminar lesson plan and activities

Library: English | Put a Lock on It - Seminar lesson plan and activities: Protecting your online privacy

The 31-page Put a Lock on It lesson plan, available only as a PDF download, guides community educators through a 2.5-hour workshop that includes three activities designed to give participants an opportunity to practice what they’ve learned. The lesson is designed to be used with the companion Put a Lock on It PowerPoint presentation.

Category: Internet Privacy Rights Technology on Oct 19, 2015

 
 

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