Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Fake News: Recognizing and stemming misinformation

Library: English | Fake News: Recognizing and stemming misinformation
Thanks to the internet and social media, misinformation travels much faster than it used to, and it can have serious repercussions. This fact sheet will help consumers evaluate the accuracy of what they read or hear, avoid “fake news” and refrain from spreading false stories. Category: Fraud/Scams Internet on Sep 13, 2017

 
Savvy Online Shopping - PowerPoint Slides

Library: English | Savvy Online Shopping - PowerPoint Slides
The downloadable Savvy Online Shopping PowerPoint presentation is designed to be used in conjunction with the lesson plan, adding a visual component that will help engage learners and improve retention. Category: Consumer Rights Fraud/Scams Internet Prepaid Cards on Feb 22, 2017

 
Savvy Online Shopping - Seminar Lesson Plan and Class Activities

Library: English | Savvy Online Shopping - Seminar Lesson Plan and Class Activities
This packet, only available as a PDF file, provides guidance for community educators. It contains a detailed curriculum and classroom activities. Category: Consumer Rights Fraud/Scams Internet Prepaid Cards on Feb 22, 2017

 
Questions and Answers about Savvy Online Shopping and Dispute Resolution

Library: English | Questions and Answers about Savvy Online Shopping and Dispute Resolution
Written in Q&A format, this backgrounder answers many questions about savvy online shopping that are not covered in the companion brochures. Category: Consumer Rights Fraud/Scams Internet Prepaid Cards on Feb 22, 2017

 
Savvy Online Shopping: How to Resolve a Dispute

Library: English | Savvy Online Shopping: How to Resolve a Dispute
Consumers who shop online sometimes run into problems, from delivery or product issues to billing questions or disputes. This publication explains the steps that online shoppers can take to avoid or resolve these and other problems that might arise. Category: Consumer Rights Fraud/Scams Internet Prepaid Cards on Feb 01, 2017

 
Savvy Online Shopping: Tips for Trouble-free Transactions

Library: English | Savvy Online Shopping: Tips for Trouble-free Transactions
Online shopping offers all sorts of benefits, but that doesn’t mean it isn’t without potential risks. This publication explains how to reduce hassles by protecting your personal information, making wise choices about where you shop and how you pay, and taking steps to avoid disputes. Category: Consumer Rights Fraud/Scams Internet Prepaid Cards on Feb 01, 2017

 
Getting up to Speed

Library: English | Getting up to SpeedBroadband internet for low-income households
Today, high-speed home internet service (broadband) is virtually a necessity for everything from finding a job to doing homework. However, many low-income households are at a disadvantage because broadband has been unaffordable for them. This fact sheet explains more about broadband, including its importance, benefits, availability and pricing. It also presents special programs that offer low-income households fast home internet service at a discount. Category: Internet Telecom on Nov 14, 2016

 
Low-income Broadband Plans

Library: English | Low-income Broadband Plans
The flyers in this package describe programs that offer low-income households more affordable access to the internet. A companion brochure, Getting up to speed: Broadband internet for low-income households, explains the benefits of internet access. Category: Internet Money Management on Nov 14, 2016

 
Social Media and Online Video Privacy - Seminar Lesson Plan and Class Activities

Library: English | Social Media and Online Video Privacy - Seminar Lesson Plan and Class Activities
This packet, only available as a PDF file, provides guidance for teachers and team leaders. It contains a detailed curriculum and classroom activities. Category: Internet Privacy Rights on Oct 13, 2016

 
Social Media and Online Video Privacy - PowerPoint slides

Library: English | Social Media and Online Video Privacy - PowerPoint slides
The Social Media and Online Video Privacy PowerPoint training file is available for download in the "Download File" section. Category: Internet Privacy Rights on Sep 29, 2016

 
 

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