Help Desk FAQ

Credit Cards

Debit Cards

Gift Cards

Prepaid Cards


Can I get my money back if someone who has my PIN uses my card without my permission?

If you have revealed your PIN (personal identification number) to someone, the card issuer will consider it a case of your having given permission to use your card and it will not consider any transactions made by that person as fraudulent.

It is very important to keep your personal identification number secret.



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Consumer Help Desk