Help Desk FAQ



Can I get damages when my flight is delayed or canceled?

Airlines are not required to compensate passengers for damages when flights are delayed or canceled. Compensation is required by law only when you are "bumped" from a flight that is oversold. Airlines almost always refuse to pay passengers for financial losses resulting from a delayed flight.

If the purpose of your trip is to close a potentially lucrative business deal, to give a speech or lecture, to attend a family function, or to be present at any time-sensitive event, you might want to allow a little extra time and take an earlier flight. In other words, airline delays and cancellations are not unusual, so plan accordingly and don't cut it too close when time is your most important consideration.






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Consumer Help Desk