Help Desk FAQ



How can I prevent long distance slamming?

Long distance slamming occurs when your preferred long distance carrier is swtiched without your consent. You can prevent long distance slamming by requesting a "PIC Freeze" from your local phone company. PIC stands for a "Primary Interexchange Carrier," which simply means long distance company. If you have a PIC freeze, your long distance company can be switched only if you write to your local phone company requesting it.



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Consumer Help Desk