Help Desk FAQ

Credit Cards


What is my financial liability if someone uses my credit card without my permission?

You will not have to pay for any unauthorized charges (purchases you didn’t make or permit someone else to make) made using your credit card after you have notified the card issuer. And, under federal law, the most you would have to pay for unauthorized charges made before you reported your card missing is $50. However, many card issuers have a “zero liability” policy, which means their cardholders don’t have to pay anything for unauthorized charges.

If your credit card is lost or stolen, contact the card issuer immediately—you can find the number on your monthly statement. Check your account statements when you receive them—or more often online—to catch any charges you didn’t make and report them right away.

Learn more by reading our Recognizing Credit Card Fraud publication.



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Consumer Help Desk