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Direct Express (EFTA violations) »

Defendant: Conduent, Comerica

The Direct Express Debit Mastercard, provided by Conduent and issued by Comerica, is a way for recipients to get their federal benefits, even if they don’t have a bank account. Conduent agreed to a $1.2 million settlement in a case alleging that it and Comerica mishandled Claim deadline is Thursday, 12 September 2024.

Direct Express (EFTA violations) »

Defendant: Conduent, Comerica

The Direct Express Debit Mastercard, provided by Conduent and issued by Comerica, is a way for recipients to get their federal benefits, even if they don’t have a bank account. Conduent agreed to a $1.2 million settlement in a case alleging that it and Comerica mishandled fraud claims made by Direct Express cardholders, in violation of the Electronic Funds Transfer Act (EFTA) and Regulation E. If you submitted one or more fraudulent transaction or error claims between Feb. 12, 2018, and Sept. 28, 2022, and Conduent and/or Comerica denied your claim(s), you may be eligible for payment.

Claim deadline is Thursday, 12 September 2024.

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