Source: Matt Sedensky, Associated Press

The Consumer Financial Protection Bureau is in the crosshairs of a White House that has halted its work, closed its headquarters and fired scores of its workers. But to many who have turned to the agency, it has been an effective problem-solver that fought abusive businesses when no one else would.

“This is the core of consumer protection – someone willing to help with stuff that’s small enough that no one would sue over,” says Booth, a 34-year-old professor from Boulder, Colorado, who filed a complaint with CFPB in October when his credit card company wouldn’t remove an errant late fee.

“Sometimes you’re up against a brick wall and you need an advocate,” says Darren Cobb. “If that [CFPB Complaint] program is disbanded, where is a consumer supposed to turn to? There is nobody.”

Cobb voted for Trump and agrees there is government waste, but cautions the president to make sure he understands the work of the agency he’s targeting.

Read Full Article: Consumer watchdog agency called ‘vicious’ by Trump, seen as a ‘hero’ to many