Credit report errors have gotten worse during Covid

 

Complaints about credit reports accounted for more than 50 percent of all consumer complaints to the Consumer Financial Protection Bureau (CFPB) in 2020. Incorrect information on credit reports was the top complaint according to the CFPB.

In response, Consumer Reports (CR) is teaming up with a group of consumer organizations to launch the Credit Checkup project to help consumers review their credit reports and provide advice on what to look for and how to correct errors if they find them. Consumers can sign up for the project at cr.org/creditcheckup.

Consumers who sign up to participate in the Credit Checkup will play a key role in a people-powered research project by filling out a brief survey to report on their experience. Consumer Reports will analyze that data and use it to hold the credit bureaus accountable for keeping credit reports accurate. To get the word out about the Credit Checkup, CR is partnering with Americans for Financial Reform, Consumer Action, National Association of Consumer Advocates, National Consumer Law Center, and USPIRG.

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