Source: Cory Turner, NPR

More than 9 million borrowers are currently enrolled in income-driven repayment (IDR) plans, which are designed to help people who cannot afford to make large monthly payments. The plans also promise loan cancellation after 20-25 years. But documents obtained by NPR offer striking evidence that these plans have been badly mismanaged by loan servicers and the U.S. Department of Education.

 The documents shed new light on the 2021 revelation that, at the time, 4.4 million borrowers had been repaying for at least 20 years but only 32 had had loans canceled under IDR. Some servicers weren't clearly tracking IDR payments and did not know when borrowers qualified for cancellation.

Read Full Article: How the most affordable student loan program failed low-income borrowers