Airline veteran dishes about passenger behavior

Source: Hugo Martin - The L.A. Times

After a 16-year career in the airline industry, Claudia Helena Oxee doesn't mince words about what's wrong with airline passengers today.

"Let's face it, passengers dress the way they want and do what they want," said Oxee, who worked on the station crew at John F. Kennedy International Airport for TWA, Pan Am and LTU International Airways. "The level of passengers has been degrading."

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