Released: October 01, 2012

Attacks on 6 banks frustrate customers

Source: Nicole Perlroth - The N.Y. Times (Paid Registration)

Six major American banks were hit in a wave of computer attacks last week, by a group claiming Middle Eastern ties, that caused Internet blackouts and delays in online banking. Frustrated customers of Bank of America, JPMorgan Chase, Citigroup, U.S. Bank, Wells Fargo and PNC, who could not get access to their accounts or pay bills online, were upset because the banks had not explained clearly what was going on. “It was probably the least impressive corporate presentation of bad news I’ve ever seen,” said Paul Downs, a small-business owner in Bridgeport, Pa. “This is extremely disconcerting.”

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