Released: February 01, 2025

The dismissal of CFPB Director Rohit Chopra

Consumer Action statement on the dismissal of CFPB Director Rohit Chopra

On Feb. 1, President Trump fired the director of the Consumer Financial Protection Bureau as part of a purge of regulators from the previous Democratic administration.

CFPB Director Chopra had been exceptional in his efforts to protect and defend consumers from unfair and deceptive practices.

Under Director Chopra, the Consumer Financial Protection Bureau (CFPB) fought to reduce unfair, deceptive, and predatory practices in mortgage, auto and credit card lending. It fined banks for opening fake accounts in consumers’ names and cracked down on repeat offenders by forcing firms to return billions to harmed consumers.

The consumer bureau created rules that have made home loan documents more understandable, prevented foreclosures, required lenders to consider a consumer’s ability to repay a loan before burying them deeply in debt, insisted that costs for money transfers be disclosed, and much more.

Recently, the CFPB worked to:

• Curb junk fees—like credit card late fees and overdraft fees that disproportionally fall on those who can least afford it
• Remove medical debt from credit reports
• Prevent foreclosure by improving in-language communication between limited-English-speaking consumers and their mortgage servicers
• Protect renters and workers from inaccurate or expunged records in tenant screening and employment background reports
• Provide dispute rights for Buy Now, Pay Later customers when they do not get the product or service they paid for
• Protect our financial data and provide greater consumer control over our financial accounts

“Thank you CFPB Director Chopra for protecting consumers and making life better for real people,” said Consumer Action’s director of consumer protection, Ruth Susswein.