Counter services tipping: Who gives?

Source: Seth Kugel, New York Times (Paid Registration)

As small, independently owned cafes, smoothie bars and fast-casual restaurants in the United States have adopted customer-facing touch-screen payment systems in recent years—and as credit cards have replaced cash for even the smallest purchases—Americans and (heaven help them) foreign visitors have been confronted with a new kind of tipping. Point-of-sale systems, with touch screens asking you whether you’d like to tip $1, $2 or $3 for that latte or 15, 20 or 25 percent for a salad, have been spreading like an infectious disease—or an infectious new dance craze, depending on your perspective.

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