Overwhelmed by medical bills and finding help on TikTok

Source: Jacey Fortin, N.Y.Times (Paid Registration)

In a one-minute clip of a woman she didn’t know, she presented a scenario that closely matched Ms. Zavala’s experience: “You go to the emergency room, you get a bill for a thousand dollars,” the woman posted on TikTok.

The woman instructed viewers to call the hospital and ask for “an itemized bill with every single charge,” explaining that the billing department might then remove absurd fees, like a $37 Band-Aid.  When her itemization came in the mail she saw that her balance had been reduced to zero. The itemization showed that the hospital had applied “financial assistance” to her debt.

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