Too much power to the people? Food safety site tests the limits

Source: Kevin Roose, N.Y.Times (Paid Registration)

This is the era of internet-assisted consumer revenge, and as scorned customers in industries from dentistry to dog-walking have used digital platforms to broadcast their displeasure, the balance of power has tipped considerably in the buyer’s favor.

This is especially true of IWasPoisoned, which has collected about 89,000 reports since it opened in 2009.  Restaurant executives have criticized IWasPoisoned for allowing anonymous and unverified submissions, which they say leads to false reports and irresponsible fear-mongering.

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