United apologizes after video shows employee pushing 71-year-old passenger

Source: Samantha Schmidt, Washington Post (Paid Registration)

United Airlines issued an apology Tuesday after a video was released of a Houston-based employee pushing a 71-year-old passenger to the floor during an argument over a ticket. The man was left lying there motionless.

The confrontation took place about two years ago but was detailed in a lawsuit filed last week in Harris County, Tex. The airline is still facing fallout over an incident with David Dao, a passenger who was violently dragged off a flight in Chicago in April.

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