What’s preventing Americans from getting the Emergency Broadband Benefit

Source: Jenna Leventoff, Public Knowledge

Throughout the COVID-19 pandemic in our country, millions of Americans cannot connect to the internet because they can’t afford to, preventing them from going to school, working, accessing government benefits and connecting with friends and family. To remedy this problem, Congress created the Emergency Broadband Benefit (EBB), which offers low-income consumers a $50 discount on their internet bills. Unfortunately, because of a shortcoming in the National Verifier, the database used to verify consumer eligibility for the program, many of those in need do not access this important benefit, ultimately keeping the digital divide open. 

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