All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Library: Vietnamese | Lifeline and the Affordable Connectivity Program (Vietnamese) Giảm Giá Điện thoại và mạng điện toán cho gia đình lợi tức thấp . Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households.

PROGRAM UPDATE: Due to a lack of additional funding from Congress, the Affordable Connectivity Program has placed a freeze on new ACP applications and enrollment. Consumers must be approved and enrolled with an internet service provider by 11:59 p.m. ET on Feb. 7 to receive the ACP benefit. Consumers who are enrolled in the ACP will continue to receive their benefit through April 2024. (This is an estimate, and could change.) If Congress decides to provide more funding for the ACP, the FCC will provide further guidance and instructions on how the program will proceed, and Consumer Action will update this message. Learn more here.
Filed Under: Internet Telecom Wireless on Aug 30, 2021

Library: Vietnamese | Telemedicine: What to know about virtual doctor visits (Vietnamese) Đối Phó với COVID-19. The pandemic has driven non-urgent doctor visits online to help suppress the spread of COVID-19. As more people receive medical care remotely, via a smartphone, tablet or computer, it's important to understand when and how virtual visits might be an option, whether they're covered under private and government-sponsored health plans, and what privacy issues they raise. Filed Under: COVID-19 Pandemic Insurance Internet Medical/Healthcare Privacy Rights Technology on Dec 22, 2020

Library: Vietnamese | Take control: Customizing your social media privacy settings (Vietnamese) .

This publication explains how to achieve your desired level of privacy on the most popular social media platforms (Facebook, Instagram, LinkedIn, Pinterest, Snapchat, Tumblr, Twitter and YouTube) and provides useful general privacy tips, tools and resources.

Filed Under: Internet Privacy Rights on Nov 20, 2020

Library: Vietnamese | Personalized privacy: Customizing your Facebook settings (Vietnamese) . On the world’s largest social network, a prudent approach to privacy is critical. This publication provides detailed instructions for using the various Facebook privacy management tools—both basic and advanced. Filed Under: Internet Privacy Rights on Nov 03, 2020

Library: Vietnamese | Improving your financial health with FinTech (Vietnamese) Hướng dẫn người mới dùng ứng dụng (apps) tài chánh cá nhân.

Financial technology (FinTech) is the use of modern technology, such as the internet and apps (downloadable mobile software), to develop powerful financial services tools for consumers and businesses. For those who are motivated to improve their finances and dedicated to working toward their goals, FinTech can make the process more convenient, efficient and even rewarding. This guide will introduce you to the types of FinTech tools available and how they can help you. It will also tell you what to consider when choosing an app and how to stay safe when using FinTech.

Filed Under: Banking FinTech Internet Technology on Apr 09, 2020

Library: Vietnamese | Watch out! Online video and your privacy (Vietnamese) .

While consumers now have many more options for how, where and when they watch video, they also face new risks to their personal privacy. This publication makes viewers aware of the privacy issues raised by video streaming and video sharing technology as well as what they can do to protect themselves.

Filed Under: Internet Privacy Rights on Oct 27, 2016

Library: Vietnamese | What’s not to ‘Like’? (Vietnamese) .

Online sharing is a hugely popular pastime. This publication presents the potential risks of oversharing on social media and provides specific tips and tools for participating in social networks while also protecting your privacy and staying safe online.

Filed Under: Internet Privacy Rights on Sep 23, 2016

Library: Vietnamese | Put a Lock on It - Protecting your online privacy (Vietnamese) .

This fact sheet gives Internet users the knowledge to keep themselves and their families safe while taking advantage of the many benefits of being online. Topics include securing your online accounts and mobile apps, shopping and banking safely on a computer or mobile device, preserving your privacy while using social media, and avoiding unwelcome content and communications.

Filed Under: Internet Privacy Rights Technology on Jan 19, 2016

Library: Vietnamese | Connect to California LifeLine and Save! (2023) (Vietnamese) Dịch vụ điện thoại trợ giá giúp quý vị vẫn liên lạc.

California LifeLine provides discounts on basic residential wireline (home phone) or wireless telephone or broadband internet service to eligible low-income households. Consumers who qualify for California LifeLine pay a fraction of the regular cost for telephone connection or activation and monthly service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program and what you must do to continue participation.

Filed Under: Internet Telecom Wireless on Sep 23, 2013

Library: Vietnamese | Internet Service (Vietnamese) Learn how to get results.

The Internet has changed the way we work, socialize and shop—we can now do all those things without ever leaving home. But that doesn’t mean the Internet is always safe, or that it’s always free. This fact sheet explains your options for Internet and email service. It also explains some risks of using the Internet and provides tips for protecting yourself, your family, and your personal information and computer data.

Filed Under: Internet Privacy Rights on May 17, 2011

Library: Vietnamese | Internet Safety (Vietnamese) A computer user's guide to privacy and security.

This publication outlines ways that you can protect yourself and your computer when you use the Internet and email.

Filed Under: Fraud/Scams Internet Privacy Rights on Sep 23, 2009

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