Stop debt collectors from harassing consumers! Act now!

Monday, July 01, 2019


The Consumer Financial Protection Bureau (CFPB) is proposing a new rule governing debt collectors.

The proposed rule does more to protect abusive debt collectors than consumers. But you can remind the CFPB that they are the Consumer Bureau.

The rule would allow debt collectors to:

  • Ring you seven times per week—per debt—meaning consumers with eight medical debts could receive 56 calls a week!
  • Contact you by text, email or direct message without your permission
  • Sue you without confirming that you are the right person who owes the debt
  • Collect “zombie” debt that is so old the deadline for a lawsuit has passed

Instead, the proposed rule should:

  • Limit collection conversations per consumer, not per debt
  • Prohibit texts and emails without prior consent from the consumer
  • Require collection attorneys to review original documentation of the debt to ensure they are filing a lawsuit against the right person, for the right amount
  • Prohibit collection of (old) time-barred and disputed debts

Take Action! Tell the CFPB about your experience with debt collector harassment. Tell the CFPB to create a fair rule that protects consumers, not collectors!

The deadline to comment has been extended to September 18. 

Please click here to see a sample comment and submit yours directly to the CFPB.




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