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Consumer Action empowers underrepresented consumers nationwide to assert their rights in the marketplace and financially prosper.
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Newsletters & Special Reports
Consumer Action INSIDER - July 2018 This month's INSIDER promotes our new education modules on disaster preparedness for homeowners/rents and on how to evade scammers; tells the tale of a consumer who was given the runaround by his home warranty company when he needed a hot water heater; updates readers on the latest happenings at the Consumer Financial Protection Bureau (which is currently under assault by its own director); gives information on our "coalition efforts" and lists the latest lawsuit settlements from our Class Action Database. (Sunday, July 01, 2018)
Consumer Action INSIDER - June 2018 This month's INSIDER highlights the 2018 Consumer Lobby Day in Washington, DC; updates you on the latest changes to the California LifeLine discounted phone service program; gives advice on how you can use social media to complain about your customer concerns; and promotes our new Vision Action Center (which outlines the rights of consumers who purchase contact lenses and eyeglasses), among other articles. We also update readers on our latest "coalition efforts" and list the latest lawsuit settlements from our Class Action Database. (Friday, June 01, 2018)
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Recent Publications
Library: English | Improving your financial health with FinTech A beginner’s guide to personal finance apps Financial technology (FinTech) is the use of modern technology, such as the internet and apps (downloadable mobile software), to develop powerful financial services tools for consumers and businesses. For those who are motivated to improve their finances and dedicated to working toward their goals, FinTech can make the process more convenient, efficient and even rewarding. This guide will introduce you to the types of FinTech tools available and how they can help you. It will also tell you what to consider when choosing an app and how to stay safe when using FinTech. Category: Banking on Jun 28, 2018
Library: English | Homeowners and renters insurance What you need to know before and after a natural disaster With the majority of U.S. residents living in areas at risk of a natural disaster, most households need to seriously consider how they would recover from the loss of their home and possessions. This publication explains which disaster losses are—and are not—covered under a standard homeowners or renters insurance policy, how to make sure you are adequately insured, what steps to take to recover your losses after disaster strikes, and what your options are if your insurance falls short. Category: Insurance Housing Insurance on Jun 26, 2018
Library: English | FEMA spells federal disaster relief for homeowners and renters The Federal Emergency Management Agency (FEMA) offers a variety of programs to help victims of disasters repair, rebuild or replace their homes and possessions. This publication describes the types of FEMA assistance available to homeowners and renters and provides details about program eligibility and the application process. It also highlights the limitations of FEMA assistance and stresses the importance of purchasing adequate personal insurance coverage. Category: Insurance Home Repair Housing Insurance on Jun 26, 2018
Library: Spanish | Homeowners and renters insurance (Spanish) La mayoría de habitantes de Estados Unidos viven en zonas donde existe el riesgo de que ocurra una catástrofe natural y, por lo tanto, la mayoría de familias deben considerar seriamente cómo recuperarse si llegaran a perder su vivienda o sus pertenencias. Esta publicación explica cuáles daños cubre, y cuáles no cubre, una póliza estándar de seguro de propietarios o de inquilinos; cómo cerciorarse que la cobertura que tiene es suficiente; los pasos que debe tomar para recuperar lo que perdió en un desastre; y sus opciones cuando su cobertura resulta insuficiente.
Filed Under: Insurance Housing Insurance on Jun 26, 2018
Library: Spanish | FEMA spells federal disaster relief for homeowners and renters (Spanish) La agencia federal encargada del manejo de emergencias, Federal Emergency Management Agency (FEMA), ofrece una variedad de programas para ayudar a víctimas de catástrofes a reparar, reconstruir, o reemplazar sus viviendas y pertenencias. Esta publicación describe los tipos de assistencia que FEMA ofrece a propietarios e inquilinos y proporciona detalles sobre cómo calificar para los programas y sobre el proceso para solicitar ayuda. También explica la manera en que se limita la ayuda de FEMA y recalca la importancia de comprar una póliza de seguro personal adecuada.
Filed Under: Insurance Home Repair Housing Insurance on Jun 26, 2018
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