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50th Anniversary Through education and advocacy, nonprofit Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.

 

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Consumer Action INSIDER - October 2021 In this month's edition, we report on our upcoming 50th anniversary events, warn rental car customers about the often unexpected cost of tolls, highlight recent coalition efforts and CFPB activities, and alert readers to a class action suit against Wells Fargo for unrefunded GAP fees. (Friday, October 01, 2021)

Consumer Action INSIDER - September 2021 In this month's edition, we report on new members to our board, examine inaccurate news reports, share some stories from student loan borrowers who were burned by the federal government's public service loan forgiveness program, and present our recorded webinar on how to get the temporary Emergency Broadband Benefit, a monthly subsidy that can help your household connect to high speed broadband for less money. (Wednesday, September 01, 2021)

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Recent Publications

Coronavirus vaccination outreach resources for community-based organizations (Spanish)

Library: Spanish | Coronavirus vaccination outreach resources for community-based organizations (Spanish) Cómo hacerle frente al COVID-19  Getting enough people vaccinated to achieve herd immunity is critical to saving lives and enabling the country to recover from the devastation of the pandemic, yet as of July 2021, around half of U.S. adults were still unvaccinated. This guide shares tools and information from trusted sources that will help community-based organizations encourage and communicate about COVID-19 vaccination within their communities. Filed Under: COVID-19 Pandemic Medical/Healthcare on Oct 19, 2021

Distinguishing between vaccine fact and fiction (Spanish)

Library: Spanish | Distinguishing between vaccine fact and fiction (Spanish) Cómo hacerle frente al COVID-19  While many millions of Americans have been safely vaccinated, millions of others have not, with many basing their decision not to get the vaccine on inaccurate or misleading information. This publication counters specific vaccination objections with facts, explains why someone should get vaccinated, gives tips for recognizing and stemming vaccine misinformation/disinformation, and directs readers to resources that can help them get a vaccination. Filed Under: COVID-19 Pandemic Medical/Healthcare on Oct 05, 2021

Lifeline and the Emergency Broadband Benefit (Spanish)

Library: Spanish | Lifeline and the Emergency Broadband Benefit (Spanish) Teléfono e internet con descuento para hogares de bajos ingresos  Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households. Filed Under: Internet Telecom Wireless on Aug 17, 2021

Coronavirus vaccination outreach resources for community-based organizations

Library: English | Coronavirus vaccination outreach resources for community-based organizations Coping with COVID-19  Getting enough people vaccinated to achieve herd immunity is critical to saving lives and enabling the country to recover from the devastation of the pandemic, yet as of July 2021, around half of U.S. adults were still unvaccinated. This guide shares tools and information from trusted sources that will help community-based organizations encourage and communicate about COVID-19 vaccination within their communities. Category: COVID-19 Pandemic Medical/Healthcare on Jul 15, 2021

Distinguishing between vaccine fact and fiction

Library: English | Distinguishing between vaccine fact and fiction Coping with COVID-19  While many millions of Americans have been safely vaccinated, millions of others have not, with many basing their decision not to get the vaccine on inaccurate or misleading information. This publication counters specific vaccination objections with facts, explains why someone should get vaccinated, gives tips for recognizing and stemming vaccine misinformation/disinformation, and directs readers to resources that can help them get a vaccination. Category: COVID-19 Pandemic Medical/Healthcare on Jul 12, 2021

Steering clear of pandemic-related scams (Spanish)

Library: Spanish | Steering clear of pandemic-related scams (Spanish) Cómo hacerle frente al COVID-19  The coronavirus pandemic gave con artists many new opportunities to cheat consumers. This publication highlights some of the most common types of scams related to the pandemic, helps you spot and avoid a scam, and tells you where to report scam attempts. Filed Under: COVID-19 Pandemic Fraud/Scams on Jul 11, 2021

Lifeline and the Emergency Broadband Benefit

Library: English | Lifeline and the Emergency Broadband Benefit Discounted phone and internet for low-income households  Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households. Category: Internet Telecom Wireless on Jul 01, 2021

Steering clear of pandemic-related scams

Library: English | Steering clear of pandemic-related scams Coping with COVID-19  The coronavirus pandemic gave con artists many new opportunities to cheat consumers. This publication highlights some of the most common types of scams related to the pandemic, helps you spot and avoid a scam, and tells you where to report scam attempts. Category: COVID-19 Pandemic Fraud/Scams on May 27, 2021

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