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Through multilingual financial education materials, community outreach, and grassroots "make your voice heard" advocacy, Consumer Action empowers underrepresented consumers nationwide to assert their rights in the marketplace and financially prosper.

 

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Newsletters & Special Reports

Consumer Action INSIDER - April 2014 The new issue of INSIDER brings you stories about what Consumer Action staffers have been up to, including a new insurance resource for entrepreneurs, a Hotline Chronicles story about one man's disappointing experience with electric deregulation, reports of our financial literacy outreach at a Southern California military base and a round-up of the variety of hotline complaints we received last year. ( Tuesday, April 01, 2014 )

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Recent Publications

Wednesday, March 26, 2014

California’s Low Cost Automobile Insurance Program

Library: English | California’s Low Cost Automobile Insurance Program  The State of California has developed this program to provide income eligible, good drivers with access to affordable automobile liability insurance. The policies are issued by California licensed insurance companies. California state law provides that a California Low Cost Automobile Insurance policy satisfies financial responsibility laws. Each brochure contains information in all 11 languages. Category: Automobiles Insurance on Mar 26, 2014

Wednesday, February 26, 2014

Checking and savings accounts - PowerPoint Training Slides

Library: English | Checking and savings accounts - PowerPoint Training Slides  This downloadable PowerPoint presentation is designed to be used in conjunction with the “Checking and savings accounts” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention. Category: Banking Money Management on Feb 26, 2014

Tuesday, February 25, 2014

Checking and savings accounts - Seminar lesson plan and class activities

Library: English | Checking and savings accounts - Seminar lesson plan and class activities  This downloadable packet guides community educators through a two-hour presentation on selecting, opening, using and managing checking and savings accounts. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form. Category: Banking Money Management on Feb 25, 2014

Wednesday, February 19, 2014

An Employee’s Guide to Payroll Cards

Library: English | An Employee’s Guide to Payroll Cards  This four-page guide is designed to help employees who work for companies that offer a payroll card to determine whether that is their best option, understand how the cards work and how to avoid fees, and know their rights. Category: Consumer Rights on Feb 19, 2014

An Employer’s Guide to Payroll Cards

Library: English | An Employer’s Guide to Payroll Cards  This eight-page resource, written in Q&A format, educates employers on how payroll cards work and what advantages they offer, what to look for when choosing a payroll card vendor, and how to implement a successful payroll card program. Category: Consumer Rights on Feb 19, 2014

Wednesday, January 29, 2014

Questions & answers about bank accounts

Library: English | Questions & answers about bank accounts  This backgrounder answers many questions about checking and savings accounts in much greater detail than the companion brochure. Written in Q&A format, the guide includes in-depth information on more than a dozen banking topics, from selecting a bank account, using an ATM and understanding overdraft protection to overcoming barriers to getting an account and how to use online and mobile banking services. Category: Banking Money Management on Jan 29, 2014

Wednesday, January 22, 2014

Checking and savings accounts (Spanish)

Library: Spanish | Checking and savings accounts (Spanish) A wise choice  Esta hoja informativa presenta los conceptos básicos sobre las cuentas de cheques y de ahorro. Se señalan las ventajas que las cuentas ofrecen en comparación a servicios "marginales" tal como los de cambio de cheques. Entre otros temas, la publicación explica cómo funcionan las cuentas de cheques y de ahorro, cómo seleccionar una institución financiera y abrir una cuenta, y cómo reducir o evitar cargos en las cuentas. Filed Under: Banking Money Management on Jan 22, 2014

Checking and savings accounts

Library: English | Checking and savings accounts A wise choice  This fact sheet presents the basics of checking and savings accounts, highlighting the advantages they offer over “fringe” banking services such as check cashers. The publication covers, among other topics, how checking and savings accounts work, how to choose a financial institution and open an account, and how to reduce or avoid account fees. Category: Banking Money Management on Jan 22, 2014

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