Welcome to Consumer Action

44th AnniversaryThrough multilingual financial education materials, community outreach, and grassroots "make your voice heard" advocacy, Consumer Action empowers underrepresented consumers nationwide to assert their rights in the marketplace and financially prosper.

 

Headlines & Press Releases

( View More Headlines )

Alerts

( View More Alerts )

Newsletters & Special Reports

Digital Estate Planning Issue - Spring 2015 To help consumers determine the fate of their digital assets, Consumer Action has created a free Digital Estate Planning Guide, which reveals findings from a survey of afterlife services and social media policies that offer consumers control of their online life after they die. ( Thursday, June 18, 2015 )

( View More Newsletters )

Recent Publications

A consumer’s guide to choosing a prepaid card

Library: English | A consumer’s guide to choosing a prepaid card  A prepaid card that charges low fees, comes with desirable features and offers strong consumer protections can be a good choice for many consumers. This publication will help you learn how to compare your options and choose the best prepaid card for your needs. Category: Banking Money Management Prepaid Cards on Jun 16, 2015

Auto Insurance: The Basics (Spanish)

Library: Spanish | Auto Insurance: The Basics (Spanish)  Tener seguro de auto adecuado es la responsabilidad de todo conductor. Esta guía le ayudará a determinar cuánta cobertura necesita, el tipo que necesita y cómo conseguirla al mejor precio. Filed Under: Automobiles Insurance Money Management on Jun 08, 2015

The right overdraft protection plan

Library: English | The right overdraft protection plan A wise choice  Spending more money than is in your checking account can be a costly mistake. This fact sheet presents the consequences of overdrawing your account, the high cost of “courtesy” overdraft coverage, the better overdraft protection plans that exist and tips for avoiding overdrafts altogether. Category: on Mar 10, 2015

Auto Insurance - PowerPoint Slides

Library: English | Auto Insurance - PowerPoint Slides  This downloadable 16-slide PowerPoint presentation is designed to be used in conjunction with the auto insurance lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention. Category: Automobiles Insurance Money Management on Feb 19, 2015

Auto Insurance - Lesson Plan

Library: English | Auto Insurance - Lesson Plan  This downloadable packet guides community educators through a two-and-a-half-hour presentation on auto insurance—from determining the types and amount of coverage needed to finding the right policy, controlling your insurance costs, filing a claim and resolving disputes with the insurer. The lesson plan, which is designed to be used in conjunction with the downloadable PowerPoint presentation, also includes learning activities and a class evaluation form. Category: Automobiles Insurance Money Management on Feb 19, 2015

IP Transition: Making the Switch

Library: English | IP Transition: Making the Switch The next communication evolution  This fact sheet explains what Internet-based (IP) telephone service is, why the transition away from traditional (copper-based landline) phone service is happening and what advantages this type of connection offers for consumers. The brochure also explains consumers’ service options and how they can make a smooth transition. Category: Internet Telecom/TV Wireless on Jan 30, 2015

Questions & Answers about the IP Transition

Library: English | Questions & Answers about the IP Transition Connecting you with new changes to the phone system  This backgrounder answers many of the questions that consumers may have about the transition from traditional (copper-based landline) phone service to Internet-based service. Written in Q&A format, the guide introduces terms consumers should understand, explains how the transition will take place and why it’s important to them, and addresses nuts-and-bolts concerns they may have about switching to a new type of service. Category: Internet Telecom/TV Wireless on Jan 30, 2015

IP Transition: Making the Switch (Spanish)

Library: Spanish | IP Transition: Making the Switch (Spanish) La nueva evolución en la comunicación  Esta hoja informativa explica lo que es el servicio telefónico basado en Internet (IP), por qué se está dejando de usar el servicio telefónico tradicional (línea fija de cobre) y las ventajas que aporta al consumidor el servicio IP. El folleto también explica las opciones de servicio para el consumidor y cómo cambiarse al servicio IP sin dificultades. Filed Under: Internet Telecom/TV Wireless on Jan 30, 2015

( View More Publications )

 

Quick Menu

Support Consumer Action

Support Consumer
Facebook FTwitter T

Consumer Help Desk

Advocacy