Airline passenger rights (Fall 2018) The increased costs and inconveniences of flying are making air travel more challenging than ever, but informed travelers fare better. The Fall 2018 issue of Consumer Action News explains your airline passenger rights (here in the U.S. as well as in Canada and the EU); compares baggage, ticket change and other airline fees; surveys online third-party booking sites; offers tips for dealing with flight delays and cancellations; asks (and answers) whether travel insurance is worth it; and provides an update on proposed legislation related to airline fees and air traffic control privatization. (Monday, October 01, 2018)
Consumer Action INSIDER - October 2018 The October issue features a Hotline Chronicles article about recurring credit/debit card charges; Consumer Action's work with the National Endowment for Financial Education to help financial educators evaluate their training programs; our outreach staff's financial and marketplace education efforts across the county; and CFPB Watch and new coalition efforts and class actions. (Sunday, September 30, 2018)
Library: English | Freeze Your Credit File Leave ID thieves out in the cold A credit file "security freeze" is a preventive tool to help you avoid identity theft and to block impostors from using your personal information to establish credit. This publication explains how to "freeze" your credit file, which prevents new credit from being established in your name until you temporarily or permanently lift the freeze. Category: Credit Reports/Scores ID Theft on Oct 12, 2018
Library: English | Security Freeze Backgrounder Questions and Answers About Placing, Lifting and Removing a Credit Report Security Freeze This publication answers common questions about how a credit report security freeze can protect you from ID theft, the pros and cons of a security freeze, and how to place, lift and remove a freeze. (It has been updated to reflect changes implemented on Sept. 21, 2018, under new federal law.) Category: Credit Credit Reports/Scores Fraud/Scams Privacy Rights on Oct 10, 2018
Library: English | Low-income Broadband Plans The flyers in this package describe programs that offer low-income households more affordable access to the internet. A companion brochure, Getting up to speed: Broadband internet for low-income households, explains the benefits of internet access. Category: Internet Money Management on Aug 30, 2018
Library: English | Improving your financial health with FinTech A beginner’s guide to personal finance apps Financial technology (FinTech) is the use of modern technology, such as the internet and apps (downloadable mobile software), to develop powerful financial services tools for consumers and businesses. For those who are motivated to improve their finances and dedicated to working toward their goals, FinTech can make the process more convenient, efficient and even rewarding. This guide will introduce you to the types of FinTech tools available and how they can help you. It will also tell you what to consider when choosing an app and how to stay safe when using FinTech. Category: Banking on Jun 28, 2018
Library: English | Homeowners and renters insurance What you need to know before and after a natural disaster With the majority of U.S. residents living in areas at risk of a natural disaster, most households need to seriously consider how they would recover from the loss of their home and possessions. This publication explains which disaster losses are—and are not—covered under a standard homeowners or renters insurance policy, how to make sure you are adequately insured, what steps to take to recover your losses after disaster strikes, and what your options are if your insurance falls short. Category: Credit Scores Housing Housing Insurance Insurance Mortgages on Jun 26, 2018
Library: English | FEMA spells federal disaster relief for homeowners and renters The Federal Emergency Management Agency (FEMA) offers a variety of programs to help victims of disasters repair, rebuild or replace their homes and possessions. This publication describes the types of FEMA assistance available to homeowners and renters and provides details about program eligibility and the application process. It also highlights the limitations of FEMA assistance and stresses the importance of purchasing adequate personal insurance coverage. Category: Housing Home Repair Housing Insurance Insurance on Jun 26, 2018
Library: English | Disaster insurance and FEMA assistance (Q&A) Questions and answers for homeowners and renters This backgrounder, written in Q&A format, answers many questions about renters and homeowners disaster insurance coverage and FEMA programs that help victims recover from disaster-related losses. Category: Housing Home Repair Housing Insurance Insurance on Jun 26, 2018
Library: English | Disaster Insurance and FEMA Assistance - Seminar Lesson Plan and Class Activities This downloadable packet guides community educators through a two-hour presentation on insuring your home and belongings against disaster and the ways FEMA helps homeowners and renters recover. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form. Category: Housing Housing Insurance Insurance on Jun 26, 2018
