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Through education and advocacy, Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.

 

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Newsletters & Special Reports

Consumer Action INSIDER - April 2020 The April 2020 issue of the Consumer Action INSIDER instructs older people on how they can report scams, especially as new ones are arising daily due to the coronavirus crisis; gives readers an overview of former CFPB director Richard Cordray's new book, “Watchdog: How Protecting Consumers Can Save Our Families, Our Economy, and Our Democracy”; exposes how the devil's in the details when it comes to "free filing" tax prep services offered by companies such as TurboTax and Tax Act; updates readers on our coalition efforts, including those to ensure that any COVID-19 vaccines developed are affordable for all consumers; and more. (Wednesday, April 01, 2020)

Saving for retirement (Spring 2020) In this issue of Consumer Action News we address the issue of retirement savings, and feature the results of an online survey we conducted about how people are saving for, and poised for, retirement. (Monday, March 16, 2020)

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Recent Publications

Improving your financial health with FinTech (Spanish)

Library: Spanish | Improving your financial health with FinTech (Spanish) Una guía para principiantes sobre aplicaciones móviles de finanzas personales  

Financial technology (FinTech) is the use of modern technology, such as the internet and apps (downloadable mobile software), to develop powerful financial services tools for consumers and businesses. For those who are motivated to improve their finances and dedicated to working toward their goals, FinTech can make the process more convenient, efficient and even rewarding. This guide will introduce you to the types of FinTech tools available and how they can help you. It will also tell you what to consider when choosing an app and how to stay safe when using FinTech.

Filed Under: Banking Internet Technology on Mar 16, 2020

Just Say No to Scams (Quick Tips) (Spanish)

Library: Spanish | Just Say No to Scams (Quick Tips) (Spanish) Consejos breves para protejerse contra el fraude  The Spanish Just Say No to Scams “quick tips" sheet provides consumers with the basics of recognizing the signs of a scam, understanding how to protect themselves and knowing where to complain and get more information. Filed Under: Fraud/Scams ID Theft Internet Elder Fraud on Mar 09, 2020

Health Insurance Evaluation

Library: English | Health Insurance Evaluation  Use this form to get feedback from participants after your health insurance presentation. Category: Insurance Medical/Healthcare on Nov 22, 2019

Medicare True-or-False

Library: English | Medicare True-or-False  Class exercise for “Get Covered: Choosing and using Medicare.” Category: Insurance Medical/Healthcare on Nov 21, 2019

Test Your Knowledge

Library: English | Test Your Knowledge  

Class exercise for “Get Covered: Navigating private and government health insurance.”

Category: Insurance Medical/Healthcare on Nov 21, 2019

What Would You Advise?

Library: English | What Would You Advise?  

Class exercise for “Get Covered: Understanding your employer-sponsored health plan.”

Category: Insurance Medical/Healthcare on Nov 21, 2019

Medicare - PowerPoint training slides

Library: English | Medicare - PowerPoint training slides  

This downloadable PowerPoint presentation, for use by consumer educators, provides a visual component to the “Get Covered: Choosing and using Medicare” fact sheet that helps to engage learners and improve retention.

Category: Insurance Medical/Healthcare on Nov 20, 2019

Individual health insurance - PowerPoint training slides

Library: English | Individual health insurance - PowerPoint training slides  

This downloadable PowerPoint presentation, for use by consumer educators, provides a visual component to the “Get Covered: Navigating private and government health insurance” fact sheet that helps to engage learners and improve retention.

Category: Insurance Medical/Healthcare on Nov 20, 2019

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