Fairness, Transparency and Accountability in Credit and Consumer Reporting The information in consumer reports—including credit reports and background checks—is regularly used to determine if a consumer can get a personal loan or a credit card a mortgage or an apartment and even an insurance policy or a job. Accuracy and access to the information in consumer reports is critically important for consumers' economic well-being. During this virtual convening panelists explore why complaints about consumer reports are swelling and what is being done to curb the abuses.
What to know about scams and fraud targeting young adults The expert panel of speakers for this train-the-trainer webinar includes Melissa Lanning Trumpower executive director of the Better Business Bureau Institute for Marketplace Trust Emma Fletcher senior data researcher at the Federal Trade Commission Kira Krown consumer education specialist at the Federal Trade Commission Alexander Odisheli associate director of operations and business for the Capacity & Resilience Program at Global Cyber Alliance and Abigail Bishop head of external relations at Amazon.
Stay Connected: Helping consumers understand smartphone/computer warranty rights In this train-the-trainer webinar we learn from guest presenter Elliot Conn founder and principal of the law firm Conn Law PC about warranty laws and the products they cover and about warranty rights and how to assert them. We also learn from guest presenter Nathan Proctor senior director of U.S. PIRG’s Right to Repair campaign about the movement to expand repair rights across the country.
Helping Diverse and Multilingual Communities Avoid Consumer Fraud In recognition of National Consumer Protection Week, held annually the first week of March to bring attention to consumer fraud education and prevention, Consumer Action hosted this virtual train-the-trainer to provide information and tools to help your organization educate and empower culturally diverse and multilingual clients to better recognize and avoid fraud.
Helping Homeowners Avoid Foreclosure Guest presenters for this Consumer Action train-the-trainer webinar are Andrea Bopp Stark, senior attorney with the National Consumer Law Center (NCLC); Stacey Tutt, Homeowner Assistance Fund coordinator and senior staff attorney with the National Housing Law Project (NHLP); and Araceli Jimenez, a HUD-certified housing and financial counselor with Administration of Resources and Choices (ARC).
FTC tools to protect yourself and recover from identity theft Each year, millions of U.S. consumers become victims of identity theft. For this video, we teamed up with the Federal Trade Commission (FTC) to showcase resources and tools the agency offers to help consumers spot, avoid and report identity theft. The video is available in English and Spanish.
Graphic novels from the FTC help spot and avoid scams The Federal Trade Commission (FTC) recently released newly updated graphic novels, or "fotonovelas," that offer practical advice to help spot and report common scams. In this video, Gema de las Heras, a consumer education specialist with the Division of Consumer and Business Education at the Federal Trade Commission, talks to Consumer Action about scams covered by the fotonovelas, how to order the publications in bulk for distributing in the community, reporting scams to the FTC, and much more.
Tax Identity Theft: Protecting yourself from fraudsters at tax time Consumer Action released a short video on tax-related identity theft featuring presenters from the Federal Trade Commission (FTC). The video release coincides with the start of the FTC's Identity Theft Awareness Week and lands just in time for tax-filing season.
Housing insecurity during the pandemic (Webinar) Even before the COVID pandemic, millions of Americans faced housing insecurity or instability—especially communities of color. During the pandemic, housing costs skyrocketed, leading to even more housing insecurity, despite COVID-era eviction moratoria that has now ended.
Albert host financial technology webinars Consumer Action and Albert co-hosted two webinars on March 29 to educate our community partners about the Albert Genius service.
FTC ‘OnGuard Online’ digital resources The FTC's OnGuard Online site offers free videos and other resources you can use to educate people young and old about digital communications.
