Updated: December 2020

Contact Us

Consumer Action has three offices—in San Francisco, Los Angeles and Washington, DC. See contact information below. Members of the media, click here.

For help with consumer complaints, visit our Help Desk.

Electronic communications

We would be glad to help you with any concern, however we ask that you submit only ONE communication about your issue. For instance, if you want to comment on our website content or materials, contact the Editor. If you would like to know about our trainings or educational materials, contact our Outreach Department. If you find broken links or web pages that don't load or display properly, contact the Webmaster. If you would like general information about Consumer Action, use the "Info" form.

• Editor ("Talk Back")
• Info at Consumer Action (General information)
• Outreach at Consumer Action (Trainings and training materials)
• Webmaster (Issues with the website)

Telephone

San Francisco Office

• Business Department: (415) 777-9648

Development and strategic partnerships:

• Audrey Perrott, Director of Strategic Partnerships: (209) 451-0965

Washington DC Office (National Priorities Team)

• General Business: (202) 544-3088

DC Office Direct Lines:

• Linda Sherry, Director: (202) 544-3088
• Ruth Susswein, Deputy Director: (301) 718-2511

Mailing Addresses

Consumer Action
1170 Market Street, Suite 500
San Francisco, CA 94102

Consumer Action (Los Angeles, CA)
11901 Santa Monica Blvd., PMB 563
Los Angeles, CA 90025

Note: Please send all correspondence for the Washington, D.C., office via email (dc-office @ consumer-action.org) or mail to the San Francisco street address. PLEASE DO NOT submit complaints or CCs to the DC or Los Angeles offices.