Consumer Action

Alerts

Consumer Action's Alerts highlight trends in consumer complaints, scams, outrageous fees and other notable consumer information.

Consumer Action on ABC15 Phoenix! (Aug 09, 2018)
Did you catch Consumer Action’s Alegra Howard on ABC15 with Joe Ducey? Here are the resources she mentioned
Department of Education targets student loan protections (Aug 08, 2018)
With new proposed borrower defense rule, Department of Education tells defrauded students, “You’re on your own.”
Protect a complaint process that's CRITICAL to consumers! (Jul 10, 2018)
We need your help in urging Acting Director Mick Mulvaney to maintain—and expand—public access to Consumer

Autos (Sep 26, 2013)
NEW: SB 686 Gets Dealers to Fix Recalled Vehicles Most car buyers would not expect that a car they bought through
Housing (Sep 25, 2013)
NEW: SB 603 Protects Renters' Security Deposits 15 million renters live in California, and improper withholding of security deposits is a troublingly
Consumer Protection (Mar 29, 2013)
NEW: AB 329 Would Preserve Fans' Ticket Rights A new consumer-unfriendly kind of ticket is being pushed by Ticketmaster, known

Class action lawsuits (Jan 29, 2014)
PLEASE NOTE: Consumer Action has moved its listing of current class actions. Click here to view the listing. We invite

New Medicare cards on their way (Apr 17, 2018)
In an effort to cut down on ID theft and fraud, the Centers for Medicare and Medicaid Services (CMS) is
Hang up on aggressive callers from the 'electric utility' (Jan 30, 2018)
Consumer Action is warning consumers about calls from scammers who claim to be representatives of the utility company. The scammers
Si recibe llamadas agresivas supuestamente de la compañía de servicios públicos, cuélgueles (Jan 30, 2018)
Consumer Action le advierte al público sobre llamadas de estafadores que intentan hacerse pasar por representantes de compa

New privacy protections for CalFresh and CalWORKs beneficiaries (Sep 22, 2016)
CalFresh (California’s food stamp program) and CalWORKs (the state’s welfare to work program) help disadvantaged families
Covered California issues in-language scam alerts (Dec 09, 2013)
Covered California—the state health care insurance marketplace—recently issued these health care alerts in several languages. Print
July 2012 brings new protections for California car buyers (Sep 27, 2011)
AB 1215 (Blumenfield) has been signed by Governor Brown. Once it takes effect, it will offer important new protections to car

Airlines' second-bag fee (Mar 04, 2008)
Two major airlines, United Airlines and US Airways, have recently announced a new baggage policy that will require consumers traveling
Insurance Premium Installment Fees (Jan 17, 2008)
We often hear the phrase, “The poor pay more,” and here’s a couple concrete examples of how people who
Gift Card Fees (Nov 29, 2006)
Gift cards are the chicken entrée of Christmas presents: an uninspired but inoffensive middle ground that often is the

How to find credit-builder loan programs (May 30, 2012)
Because a strong credit history is so important to financial prosperity, some non-profit organizations offer special loan programs that enable
Survey compares rates, fees and more for major P2P lending sites (May 30, 2012)
Despite the worst of the financial crisis supposedly having passed, even consumers with a decent credit history are having a

Consumer Action Insurance Survey (Sep 25, 2008)
Update: The survey closed on Thursday, Oct. 9, 2008. Please watch for the results in our Fall 2008 issue of Consumer Action News.
Credit Limit Survey (Jun 24, 2008)
This survey closed on July 15, 2008. Click here to see the results in our Summer 2008 issue of Consumer Action News.