Help Desk FAQ

Credit Reports and Scores

Credit Reporting


How can I file a complaint against a credit bureau?

If you believe a credit bureau is not complying with the FCRA, you should report it to the Federal Trade Commission. [Spanish complaints, click here.]

The FTC accepts complaints on its website Complaint Page or by phone at 877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261.

You can also send your complaint by mail to:

Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580

The FTC does not resolve individual consumer disputes. But your complaint, comment, or inquiry may help us spot a pattern of law violations requiring law enforcement action. It also may help us recognize and tell people about bigger trends affecting consumers.

To learn if a private attorney would be interested in taking your complaint on contingency, contact a member attorney of the National Association of Consumer Advocates.



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Consumer Help Desk