Help Desk FAQ

Credit Cards

Debit Cards

Prepaid Cards


How can I protect the bank and credit card accounts I access online?

Change your username and password several times per year. Never use variations of your name, children's names, pet's name, birth date, address, etc. that might be guessed by criminals. Examine your bank's website home page and login screens carefully. If the look of the site changes, contact the bank by phone before logging in to ask if they have made site changes and to let them know you have concerns.


fraud, internet security



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Consumer Help Desk