Released: November 17, 2021

Apple concedes on Right to Repair

Source: Ed MIerzwinski, U.S.PIRG

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers with its announcement of a new Self Service Repair program. This about-face comes just days after the company pledged to stop deactivating Face ID after third parties repaired screens, and after years of advocacy and pressure by Right to Repair advocates. 

Apple says: Apple announced Self Service Repair, which will allow customers who are comfortable with completing their own repairs access to Apple genuine parts and tools. Available first for the iPhone 12 and iPhone 13 lineups, and soon to be followed by Mac computers featuring M1 chips, Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022.

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