Concert industry struggles with ‘bots’ that siphon off tickets

Source: Ben Sisario - The N.Y. Times (Paid Registration)

As the summer concert season approaches, music fans and the concert industry that serves them have a common enemy in New York. And in Russia. And in India.

That enemy is the bot.

“Bots,” computer programs used by scalpers, are a hidden part of a miserable ritual that plays out online nearly every week in which tickets to hot shows seem to vanish instantly.

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