Consumer groups push Congress to uphold automatic airline refunds

Source: David Koenig, Associated Press

Consumer groups are pushing Congress to uphold automatic refunds for airline passengers whose flights are canceled or delayed for several hours.  Just last week, the Transportation Department announced a rule requiring airlines to pay quick and automatic refunds. 

But eight words in a 1,069-page bill that the Senate began debating Wednesday would keep the burden for refunds on consumers. The bill says airlines must pay refunds only “upon written or electronic request of the passenger.”

 

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