消費者行動與AT&T攜手合作即日起在全國展開無線數據服務社區加強教育計劃

Contact: .(JavaScript must be enabled to view this email address), 415-777-9648 x 307

Click here for an English version of this press release. Click here for a Spanish version of this press release.

 

消費者行動 是一個向全國提供消費者教育和代言服務的非牟利組織,三月九日於加州三藩市宣佈將在全國展開WirelessED(無線數據服務社區加強教育)。預期日後會有成千上萬的消費者因這項計劃而受惠,因為在接受這項社區教育後,大家可以從日新月異的數據器材及服務中,做出最佳選擇。此項多元語文教育計劃是由AT&T贊助,而在教材中所提供的用量預估工具和相關資料適合所有無線通訊公司的用戶參考,並將提升廣大消費群正確使用數據通訊服務的能力。

消費者行動 行政主任Ken McEldowney提及:“大家在日常生活中越來越需要使用無線通訊器材,但我們並不想每月收到一張讓人吃驚的高額帳單!WirelessED(無線數據服務社區加強教育)將指導消費者如何善用各類公司與用戶之間的交流工具及資料來預估每月數據用量,同時也教育消費者明智選用無線通訊服務和器材,以及詳述國內和國際數據服務費指標。”

消費者行動 同時也在製作一套多元語文教材,包括三本手冊以及系列培訓講義,以提供各社區的非牟利組織在團體講座或一對一個案諮詢時使用。消費者行動多年來與全國八千多個非牟利組織聯絡互動,此次也將藉助他們達成社區培訓計劃及派發資訊豐富的教育手冊,預期將有超過20萬個屬於弱勢族群的消費者受惠。

查詢此項教育計劃相關資料,請上網瀏覽:WirelessEd.org, 其中特設交流工具來計算和追踪數據用量,同時也有非營利無線數據資訊及服務資源,以及各大無線通訊公司提供給消費者可以直接鏈接的工具網站。

消費者行動 從今年6月開始將分別在Atlanta, Houston, San Francisco 陸續展開社區組織培訓圓桌會議,由社區外展部親自訓練非牟利組織學員如何善加利用各種教材以協助社區居民。這些手冊內容包括:何謂無線數據、可監測用量的隨身應用軟件及工具、國際漫遊區域、如何選擇合適的無線通訊器材,以及新款智能電話相關資料,和最適合消費者個人使用的通訊器材等等。手冊以中、英、韓、越南,以及西班牙文印製發行。消費者諮詢熱線1-415-777-9635以中、英、西班牙文向消費者提供建議及轉介。

AT&T 公關部資深副總裁及永續環保部高層主管Charlene Lake 也特別表達了該公司對保護消費者權益的關注:“消費者對於自己所使用的無線通訊器材和服務理解越多,他們所得到的消費權益也就越高。AT&T將繼續提供最新資訊管道以協助所有用戶。同時也很樂意支持消費者行動以及WirelessED(無線數據服務社區加強教育),因為藉助這個計劃不但可以讓消費者學習新知,並由無線通訊公司提供極富實用價值的工具讓消費者可以掌控個人通訊花費。”

查詢WirelessED(無線數據服務社區加強教育)詳情,可上網瀏覽:www.wirelessED.org 如想經由Twitter收到最新訊息,可在搜索欄鍵入“ KnowUrWireless”,再點擊 “Follow”。Facebook 也有本計劃推廣訊息:facebook.com/wirelesseducation

欲查詢更多詳情或需要英文,西班牙文或中文的採訪,請聯繫 Linda Sherry。可致電 202-544-3088,或寫電郵至 .(JavaScript must be enabled to view this email address)

###

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit 501(c)3 organization, Consumer Action focuses on financial education that empowers low to moderate income and limited-English-speaking consumers to financially prosper. Our diverse staff provides expert commentary on key consumer issues supported by solid data. We offer access to victim testimony, as well as expertise on current financial issues affecting low to moderate income and limited-English-speaking consumers.

About AT&T

AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. A leader in mobile broadband, AT&T also offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. In 2010, AT&T again ranked among the 50 Most Admired Companies by FORTUNE® magazine.

Downloads

Consumer Action launches national wireless education initiative with support from AT&T (Chinese)   (WirelessED_press_release_Ch.pdf)

 

Tags/Keywords

wireless, cell phones, chinese, mobile


 
 

Quick Menu

Support Consumer Action

Support Consumer
Facebook FTwitter T

Consumer Help Desk

Advocacy