Released: April 30, 2020

How to ask your bank or lender for help

Source: The Associated Press

Many banks, credit card issuers and other lenders have promised to help those impacted by the coronavirus pandemic. They’re offering to defer or reduce payments and waive interest charges and rebate fees for those who have lost jobs, had their hours reduced or otherwise lost income to the COVID-19 crisis.

The help usually isn’t automatic, however. You have to ask for it — and ask the right way.

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