JPMorgan Chase has unleashed a lawsuit blitz on credit card customers

Source: Patrick Rucker, ProPublica

Early in 2020, as the pandemic gripped the nation, JPMorgan Chase offered to help customers weather the crisis by taking a temporary pause on mortgage, auto and credit card payments.

But even as those words were published, the bank had quietly begun to unleash a lawsuit blitz against many of its struggling customers. Starting in early 2020 and continuing to today, Chase has filed thousands of lawsuits against credit card customers who have fallen behind on their payments.

Consumer advocates say they do not expect that the majority of Chase’s credit card records are tainted with errors. But if today’s error rate is the same 10% that the CFPB estimated in the past and the Chase lawsuit push continues, thousands of customers may be sued for money they don’t owe. And there is no easy way to check when Chase keeps so many of its records out of sight.

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