Renting a vehicle through Europcar drove me crazy

Source: Sarah Firshein - N.Y. Times (Paid Registration)

When we first solicited reader stories of travel disasters, we immediately received four individual emails concerning Europcar, the rental car company that operates in 140 countries. Although anyone renting a car from any rental company on Earth might find themselves in the situations below, we felt that strength in numbers might be valuable here, so we packaged the disasters as a quartet and sent them to Europcar for comment.

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