Released: August 06, 2012

Southwest pays refunds after computer glitch

Source: S.F. Chronicle

Southwest Airlines said Sunday it has begun filing refunds to customers who were accidentally billed multiple times for a single flight, after a half-price online ticket promotion backfired. Read more: http://www.sfgate.com/business/article/Southwest-pays-refunds-after-computer-glitch-3764416.php#ixzz22lmh9VuX

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